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  1. Jira Platform Cloud
  2. JRACLOUD-66119

Creating the issue using 'custom event' will result the issue to be invisible in the issue navigator nor the activity stream

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Low Low
    • None

      Steps to produce

      1. Create a custom event using Issue Created template (for example 'Custom Issue Created')
      2. In the workflow, exactly in the Create Issue transition change the post function Fire a Issue Created event that can be processed by the listeners. to use the custom event has been created earlier in the first step (for example 'Custom Issue Created') .
      3. Create an issue.

      Actual Results
      The issue is not visible in the issue navigator or even the activity stream even though is accessible from the URL.

      Expected Results
      The issue once is created should visible in the issue navigator or the activity stream (normal behavior of JIRA).

      Workaround

      • Change the custom event to use the system default events.
      • Or after the ticket is created, you can edit any of the fields that will result of the issue to be visible everywhere (in my case 'Component' field was doing the trick).

              Unassigned Unassigned
              oalsafi OmarA
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                Created:
                Updated:
                Resolved: