Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-65874

Deleting large projects causes timeouts in JIRA Cloud

XMLWordPrintable

      Deleting projects that have a big number of issues takes some time and causes timeouts in OnDemand. Result: an electric charlie or a "Page unavailable" error screen. As a result, indexes for the deleted project stay in place, and it's still visible under JIRA Admin > Projects. Another attempt to delete it results in an error:

      Exception removing project: Error removing issues: java.lang.NullPointerException

      Workaround: fully reindex JIRA to remove traces of the deleted project (background reindexing times out in the UI, and doesn't remove the deleted project).

              ohernandez@atlassian.com Oswaldo Hernandez (Inactive)
              natashbar Norman Atashbar
              Votes:
              0 Vote for this issue
              Watchers:
              9 Start watching this issue

                Created:
                Updated:
                Resolved: