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  1. Jira Cloud
  2. JRACLOUD-65818

Multimedia files fail to render when using wiki markup

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    Description

      Similar behavior to Resolved issue: https://jira.atlassian.com/browse/JRA-29558

      In Chrome Browser:

      .mov files:

      • download when Clicked without preview option
      • Fail to render when embedded in comment as:
        !filename.mov!

      .mp4 files:

      • On Click Preview Plays as Intended no error
      • Embedded in comment fails with error:
        Unable to embed resource: filename.mp4 of type video/mp4
        

      In Safari Browser:

      .mov files:

      • On Clicking attachment, Attempts to preview and displays Quicktime logo and Question mark error

      .mp4 Files

      • On Clicking attachment, Attempts to preview and displays Quicktime logo and Question mark error
      • Embedded File in comment displays error:
        Unable to embed resource: filename.mp4 of type video/mp4
        

      Workaround:
      Use Chrome Browser with MP4 filetype for preview option

      No Workaround for embedding in comment

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              Unassigned Unassigned
              emccutcheon Earl McCutcheon
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              Dates

                Created:
                Updated:
                Resolved: