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  1. Jira Cloud
  2. JRACLOUD-65801

All users are logged out of JIRA Cloud every 1 or 2 minutes

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      All users are being logged out every 1 minute on instances that are integrated with JIVE
      https://www.jivesoftware.com/

      It started happening on April 21st and affects all users, all browsers, all connections.

      The apache access_log records:

      165.254.226.241 204.93.64.4 - [28/Apr/2015:04:47:17 -0400] "POST /rest/auth/latest/session HTTP/1.0" 200 234 410634 "-" "Apache-HttpClient/4.2.4 (java 1.5)"

      The IP: 204.93.64.4 belongs to JIVE Software: whois

      Workaround:
      Disable JIVE integration or ask Cloud Support team to block all content from that IP until there is a permanent solution.

            Unassigned Unassigned
            mfernandezbadii Mauro Badii (Inactive)
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              Created:
              Updated:
              Resolved: