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  1. Jira Platform Cloud
  2. JRACLOUD-65774

Error when choosing down arrow on Assignee field

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      Summary

      When assigning an issue to a valid assignee in JIRA Cloud, this error message occurs:

      "The JIRA server was contacted but has returned an error response. We are unsure of the result of this operation."

      Environment

      JIRA Cloud 6.5-OD-08

      Steps to Reproduce

      Click Create > select the drop down, the error message will occur.

      This seems to be happening with all Projects.

      Expected Results

      The drop down menu should populate with assignees

      Actual Results

      The below exception is thrown in the xxxxxxx.log file:

      "The JIRA server was contacted but has returned an error response. We are unsure of the result of this operation."
      

              Unassigned Unassigned
              jworley Jason Worley (Inactive)
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                Created:
                Updated:
                Resolved: