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  1. Jira Platform Cloud
  2. JRACLOUD-65670

Ctrl + V does not paste Attached Screenshot in IE10

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      Summary

      Ctrl + V does not paste Attached Screenshot in IE10

      Environment

      • JIRA Cloud version 7.0.0-OD-07-011
      • IE10
      • Java 1.7.0_75-b13

      Steps to Reproduce

      1. Capture Screenshot to Clipboard (ALT+PRINTSCREEN )
      2. CTRL + V to issue

      Expected Results

      Screenshot attached to issue

      Actual Results

      You need to install Java to be able to attach screenshots via Ctrl+V message pops-up

      Workaround

      • Attach files (More > Attach Files)

      KB for attaching screenshot Attaching a Screenshot mentioned that :


      Browser compatibility notes: If you are using Internet Explorer versions 8-10, the computer you are using will need to be running Java version 1.7+ platform. If you are using Google Chrome, Mozilla Firefox or Internet Explorer 11, the screenshot capability takes advantage of HTML5 compatibility. Safari is not supported.

              Unassigned Unassigned
              nmohdkhalid Nabil
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                Created:
                Updated:
                Resolved: