Details
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Bug
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Resolution: Obsolete
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Low
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3
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Severity 3 - Minor
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Description
Summary
Ctrl + V does not paste Attached Screenshot in IE10
Environment
- JIRA Cloud version 7.0.0-OD-07-011
- IE10
- Java 1.7.0_75-b13
Steps to Reproduce
- Capture Screenshot to Clipboard (ALT+PRINTSCREEN )
- CTRL + V to issue
Expected Results
Screenshot attached to issue
Actual Results
You need to install Java to be able to attach screenshots via Ctrl+V message pops-up
Workaround
- Attach files (More > Attach Files)
KB for attaching screenshot Attaching a Screenshot mentioned that :
Browser compatibility notes: If you are using Internet Explorer versions 8-10, the computer you are using will need to be running Java version 1.7+ platform. If you are using Google Chrome, Mozilla Firefox or Internet Explorer 11, the screenshot capability takes advantage of HTML5 compatibility. Safari is not supported.
Attachments
Issue Links
- relates to
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JRASERVER-59071 Unable to attach screenshot using paste in Firefox
- Closed