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  1. Jira Platform Cloud
  2. JRACLOUD-65661

JIRA bring users to login page when accessing issue link from Excel even after logged in

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      JIRA brings users to login page when accessing issue link from Excel (and also word docs) even after logged in. Users have the permission to view the issue.

      Steps to reproduce

      1. Login to JIRA
      2. Export JIRA issues into Excel sheet
      3. Open the Excel sheet and double click on issue key(hyperlink)
      4. Make sure that the link is open in the same browser which has the login session
      5. JIRA will redirect user to https://<JIRA.domain>/login?dest-url=%2Fbrowse%2FABC-123&permission-violation=true

      Note

      It seems that this bug is also affecting word document; not only Excel sheets.

      PS : I am not able to reproduce this issue in JIRA 7.

              ohookins@atlassian.com Oliver Hookins (Inactive)
              mfahd Fahd (Inactive)
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                Created:
                Updated:
                Resolved: