Uploaded image for project: 'JIRA Cloud (including JIRA Core)'
  1. JIRA Cloud (including JIRA Core)
  2. JRACLOUD-65661

JIRA bring users to login page when accessing issue link from Excel even after logged in

    Details

    • Support reference count:
      19
    • Symptom Severity:
      Minor

      Description

      JIRA brings users to login page when accessing issue link from Excel (and also word docs) even after logged in. Users have the permission to view the issue.

      Steps to reproduce

      1. Login to JIRA
      2. Export JIRA issues into Excel sheet
      3. Open the Excel sheet and double click on issue key(hyperlink)
      4. Make sure that the link is open in the same browser which has the login session
      5. JIRA will redirect user to https://<JIRA.domain>/login?dest-url=%2Fbrowse%2FABC-123&permission-violation=true

      Note

      It seems that this bug is also affecting word document; not only Excel sheets.

      PS : I am not able to reproduce this issue in JIRA 7.

        Attachments

          Issue Links

            Activity

              People

              • Assignee:
                Unassigned
                Reporter:
                mfahd Muhammad Fahd
              • Votes:
                30 Vote for this issue
                Watchers:
                49 Start watching this issue

                Dates

                • Created:
                  Updated: