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  1. Jira Platform Cloud
  2. JRACLOUD-65644

Created vs Resolved chart now consider createdDate to calculate for resolved issues

      Created vs Resolved chart now consider createdDate to calculate for resolved issues. By using createdDate, the chart won't plot issues which created outside from the period(Days Previously) and resolved within the period. It will only have issues that are created and resolved within the set period of time.

      Previous behavior

      The chart uses resolutionDate to chart for resolved issues count. Therefore, it will still shows for issues created outside the set period of time.

      Note

      The chart will still show data based on previous behavior in Wallboard mode.

          Form Name

            [JRACLOUD-65644] Created vs Resolved chart now consider createdDate to calculate for resolved issues

            Tair Tidhar made changes -
            Component/s Original: Dashboards & Gadgets [ 46575 ]
            Tair Tidhar made changes -
            Component/s New: Dashboard - Dashboards & Gadgets [ 77951 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1539630 ] New: JAC Bug Workflow v3 [ 3354357 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]

            This affects my team, too !

            Jeremy DECRAS added a comment - This affects my team, too !
            jonah (Inactive) made changes -
            Component/s New: Dashboards & Reports - Gadgets [ 46575 ]
            Component/s Original: Dashboards & Reports - Gadgets [ 12923 ]
            Fix Version/s New: 6.5-OD-04 [ 69561 ]
            Fix Version/s Original: 6.5-OD-04 [ 53793 ]
            Key Original: JRA-43034 New: JRACLOUD-65644
            Affects Version/s New: 6.5-OD-01 [ 69558 ]
            Affects Version/s Original: 6.5-OD-01 [ 51694 ]
            Project Original: JIRA (including JIRA Core) [ 10240 ] New: JIRA for Cloud [ 18514 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: warranty New: affects-cloud warranty
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 854652 ] New: JIRA Bug Workflow w Kanban v6 - Restricted [ 1539630 ]
            Oswaldo Hernandez (Inactive) made changes -
            Component/s Original: Charts [ 12833 ]

            Hi michaellampi,

            This is already resolved in the JIRA Cloud production environment.

            If you are still seeing this issue in your instance, could you please file a support request with us at https://support.atlassian.com as you could be facing a different issue to the one originally reported here and we will need to look into it in detail to understand root cause, etc...

            Thanks in advance

            Regards,

            Oswaldo Hernández.
            JIRA Bugmaster.
            [Atlassian].

            Oswaldo Hernandez (Inactive) added a comment - Hi michaellampi , This is already resolved in the JIRA Cloud production environment. If you are still seeing this issue in your instance, could you please file a support request with us at https://support.atlassian.com as you could be facing a different issue to the one originally reported here and we will need to look into it in detail to understand root cause, etc... Thanks in advance Regards, Oswaldo Hernández. JIRA Bugmaster. [Atlassian] .

            So, when is this actually getting fixed and pushed out to the field?

            Michael Lampi added a comment - So, when is this actually getting fixed and pushed out to the field?

              andreask@atlassian.com Andreas Knecht (Inactive)
              mfahd Fahd
              Affected customers:
              13 This affects my team
              Watchers:
              27 Start watching this issue

                Created:
                Updated:
                Resolved: