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  1. Jira Cloud
  2. JRACLOUD-65535

The 'Releases' page appears to load indefinitely when using Internet Explorer 11

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Details

    Description

      Summary

      The releases page cannot be viewed in Internet Explorer 11.

      Environment

      • JIRA Cloud
      • Internet Explorer 11 (Edge)

      Steps to Reproduce

      1. Go to a project with that has a 'releases' menu item
      2. Click on the 'releases' menu

      Expected Results

      The releases page is displayed with release information

      Actual Results

      The releases page shows the loading image indefinitely

      In the console you can see the following error:

      Object doesn't support property or method 'startsWith'
File: com.atlassian.jira.jira-projects-plugin:abstract-list-page.js, Line: 101, Column: 1148

      Workaround

      Use another browser such as Google Chrome

      Attachments

        1. Error-IE11.png
          Error-IE11.png
          71 kB
        2. Loading-IE11.png
          Loading-IE11.png
          57 kB
        3. Working-Chrome.png
          Working-Chrome.png
          96 kB

        Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-65144 Component and version page not displaying correctly in IE 11

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-65115 Project Versions Page Fails to Load on IE11

          • Low - Low priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JSWSERVER-13826 Releases page is not displaying correctly in IE 11

          • Low - Low priority issues
          • Closed
          was cloned as

          JSEV-701 Loading...

          Activity

            People

              ohernandez@atlassian.com Oswaldo Hernandez (Inactive)
              mpaisley Mel Paisley
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              2 Vote for this issue
              Watchers:
              12 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: