Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-65479

Unable to create/edit incoming mail handlers of type "Cloud Mail Handler"

XMLWordPrintable

      Summary

      Cloud instances are not able to edit and create mail handlers of the type "cloud mail handler".

      Environment

      (Optional - If Applicable)

      • Only checked with JIRA Cloud.

      Steps to Reproduce

      1. Go to Incoming Mail Configuration
      2. Choose "Add Incoming Mail Handlers"
      3. Use the setting "Cloud Mail Handler"

      Expected Results

      Create the mail handler normally

      Actual Results

      UI returns an empty error message.

      While checking JIRA logs below stack trace is provided:

      2016-11-28 12:26:52.381609500 2016-11-28 12:26:52,376 http-nio-3003-exec-5 ERROR sysadmin 746x16736x1  104.192.142.137 /secure/admin/EditHandlerDetailsUsingParams.jspa [c.a.j.p.mail.webwork.AbstractEditHandlerDetailsWebAction] Unable to add service: null
      2016-11-28 12:26:52.381610500 java.lang.IllegalArgumentException: Invalid plugin key specified: 
      2016-11-28 12:26:52.381611500 	at com.atlassian.plugin.ModuleCompleteKey.<init>(ModuleCompleteKey.java:42)
      2016-11-28 12:26:52.381611500 	at com.atlassian.plugin.ModuleCompleteKey.<init>(ModuleCompleteKey.java:29)
      2016-11-28 12:26:52.381628500 	at com.atlassian.plugin.manager.ProductPluginAccessorBase.getEnabledPluginModule(ProductPluginAccessorBase.java:180)
      2016-11-28 12:26:52.381629500 	at com.atlassian.plugin.manager.ForwardingPluginAccessor.getEnabledPluginModule(ForwardingPluginAccessor.java:54)
      2016-11-28 12:26:52.381629500 	at com.atlassian.plugin.manager.EnabledModuleCachingPluginAccessor.getEnabledPluginModule(EnabledModuleCachingPluginAccessor.java:39)
      2016-11-28 12:26:52.381637500 	at com.atlassian.plugin.manager.ForwardingPluginAccessor.getEnabledPluginModule(ForwardingPluginAccessor.java:54)
      2016-11-28 12:26:52.381638500 	at com.atlassian.plugin.manager.ProductPluginAccessor.getEnabledPluginModule(ProductPluginAccessor.java:19)
      2016-11-28 12:26:52.381647500 	at com.atlassian.extension.plugins.ExtensionAccessingPluginAccessor.getEnabledPluginModule(ExtensionAccessingPluginAccessor.java:169)
      2016-11-28 12:26:52.381647500 	at com.atlassian.plugin.manager.ForwardingPluginAccessor.getEnabledPluginModule(ForwardingPluginAccessor.java:54)
      2016-11-28 12:26:52.381648500 	at com.atlassian.plugin.manager.DynamicPluginAccessor.getEnabledPluginModule(DynamicPluginAccessor.java:93)
      2016-11-28 12:26:52.381652500 	... 2 filtered
      2016-11-28 12:26:52.381652500 	at java.lang.reflect.Method.invoke(Method.java:498)
      2016-11-28 12:26:52.381652500 	at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)
      2016-11-28 12:26:52.381653500 	at com.sun.proxy.$Proxy263.getEnabledPluginModule(Unknown Source)
      2016-11-28 12:26:52.381653500 	... 2 filtered
      2016-11-28 12:26:52.381657500 	at java.lang.reflect.Method.invoke(Method.java:498)
      2016-11-28 12:26:52.381657500 	at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:136)
      2016-11-28 12:26:52.381658500 	at com.sun.proxy.$Proxy263.getEnabledPluginModule(Unknown Source)
      2016-11-28 12:26:52.381658500 	at com.atlassian.jira.plugins.mail.ServiceConfiguration.toMap(ServiceConfiguration.java:102)
      2016-11-28 12:26:52.381658500 	at com.atlassian.jira.plugins.mail.ServiceConfiguration.toServiceParams(ServiceConfiguration.java:96)
      2016-11-28 12:26:52.381663500 	at com.atlassian.jira.plugins.mail.webwork.AbstractEditHandlerDetailsWebAction.getServiceParams(AbstractEditHandlerDetailsWebAction.java:104)
      2016-11-28 12:26:52.381664500 	at com.atlassian.jira.plugins.mail.webwork.EditHandlerDetailsUsingParamsWebAction.getServiceParams(EditHandlerDetailsUsingParamsWebAction.java:54)
      2016-11-28 12:26:52.381664500 	at com.atlassian.jira.plugins.mail.webwork.AbstractEditHandlerDetailsWebAction.doExecute(AbstractEditHandlerDetailsWebAction.java:141)
      2016-11-28 12:26:52.381668500 	... 1 filtered
      2016-11-28 12:26:52.381668500 	at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:67)
      2016-11-28 12:26:52.381669500 	... 7 filtered
      2016-11-28 12:26:52.381669500 	at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
      2016-11-28 12:26:52.381669500 	at com.atlassian.jira.servlet.WebExceptionCheckingServlet.delegate(WebExceptionCheckingServlet.java:86)
      2016-11-28 12:26:52.381673500 	at com.atlassian.jira.servlet.WebExceptionCheckingServlet.service(WebExceptionCheckingServlet.java:32)
      2016-11-28 12:26:52.381674500 	... 25 filtered
      2016-11-28 12:26:52.381674500 	at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilterWhenLicensed(ExternalCustomerLockoutFilter.java:65)
      2016-11-28 12:26:52.381679500 	at com.atlassian.servicedesk.internal.web.OperationalStatusAwareHttpFilter.doFilter(OperationalStatusAwareHttpFilter.java:31)
      2016-11-28 12:26:52.381679500 	... 4 filtered
      2016-11-28 12:26:52.381680500 	at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:62)
      2016-11-28 12:26:52.381680500 	... 18 filtered
      2016-11-28 12:26:52.381684500 	at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
      2016-11-28 12:26:52.381684500 	... 47 filtered
      2016-11-28 12:26:52.381684500 	at com.atlassian.plugin.connect.plugin.auth.scope.ApiScopingFilter.doFilter(ApiScopingFilter.java:81)
      2016-11-28 12:26:52.381685500 	... 3 filtered
      2016-11-28 12:26:52.381685500 	at com.atlassian.jira.plugins.hipchat.web.filter.TaskSchedulerFilter.doFilter(TaskSchedulerFilter.java:38)
      2016-11-28 12:26:52.381689500 	... 3 filtered
      2016-11-28 12:26:52.381689500 	at com.atlassian.plugins.hipchat.rest.HipChatCapabilitiesFilter.doFilter(HipChatCapabilitiesFilter.java:66)
      2016-11-28 12:26:52.381689500 	... 18 filtered
      2016-11-28 12:26:52.381689500 	at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:76)
      2016-11-28 12:26:52.381690500 	... 1 filtered
      2016-11-28 12:26:52.381695500 	at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:74)
      2016-11-28 12:26:52.381696500 	... 25 filtered
      2016-11-28 12:26:52.381696500 	at com.atlassian.servicedesk.plugins.cm.internal.auth.filter.LocalServiceDeskUserAuthenticationFilter.doFilter(LocalServiceDeskUserAuthenticationFilter.java:88)
      2016-11-28 12:26:52.381701500 	... 8 filtered
      2016-11-28 12:26:52.381701500 	at com.atlassian.studio.jira.homepage.CloudHomepageFilter$Action.lambda$nextInFilterChain$1(CloudHomepageFilter.java:115)
      2016-11-28 12:26:52.381706500 	at com.atlassian.studio.jira.homepage.CloudHomepageFilter.doFilter(CloudHomepageFilter.java:73)
      2016-11-28 12:26:52.381707500 	at com.atlassian.studio.jira.homepage.CloudHomepageFilter$Provider.doFilter(CloudHomepageFilter.java:134)
      2016-11-28 12:26:52.381711500 	... 18 filtered
      2016-11-28 12:26:52.381711500 	at com.atlassian.plugin.connect.plugin.auth.oauth2.DefaultSalAuthenticationFilter.doFilter(DefaultSalAuthenticationFilter.java:76)
      2016-11-28 12:26:52.381712500 	... 3 filtered
      2016-11-28 12:26:52.381712500 	at com.atlassian.plugin.connect.plugin.auth.user.ThreeLeggedAuthFilter.doFilter(ThreeLeggedAuthFilter.java:110)
      2016-11-28 12:26:52.381716500 	... 3 filtered
      2016-11-28 12:26:52.381716500 	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:195)
      2016-11-28 12:26:52.381716500 	at com.atlassian.servicedesk.internal.utils.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:139)
      2016-11-28 12:26:52.381721500 	at com.atlassian.servicedesk.internal.utils.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:92)
      2016-11-28 12:26:52.381722500 	at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:64)
      2016-11-28 12:26:52.381726500 	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:188)
      2016-11-28 12:26:52.381726500 	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:144)
      2016-11-28 12:26:52.381727500 	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:135)
      2016-11-28 12:26:52.381731500 	... 4 filtered
      2016-11-28 12:26:52.381731500 	at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:32)
      2016-11-28 12:26:52.381731500 	... 8 filtered
      2016-11-28 12:26:52.381732500 	at com.atlassian.oauth.serviceprovider.sal.filter.OAuthTenantContextFilter.doFilter(OAuthTenantContextFilter.java:53)
      2016-11-28 12:26:52.381732500 	... 3 filtered
      2016-11-28 12:26:52.381736500 	at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
      2016-11-28 12:26:52.381742500 	... 4 filtered
      2016-11-28 12:26:52.381742500 	at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
      2016-11-28 12:26:52.381742500 	... 40 filtered
      2016-11-28 12:26:52.381742500 	at com.atlassian.jira.util.zipkin.ZipkinTracingFilter.lambda$doFilter$1(ZipkinTracingFilter.java:53)
      2016-11-28 12:26:52.381743500 	at com.github.kristofa.brave.servlet.BraveServletFilter.doFilter(BraveServletFilter.java:59)
      2016-11-28 12:26:52.381747500 	at com.atlassian.jira.util.zipkin.ZipkinTracingFilter.doFilter(ZipkinTracingFilter.java:41)
      2016-11-28 12:26:52.381747500 	... 21 filtered
      2016-11-28 12:26:52.381747500 	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
      2016-11-28 12:26:52.381748500 	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
      2016-11-28 12:26:52.381748500 	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
      2016-11-28 12:26:52.381752500 	at java.lang.Thread.run(Thread.java:745)
      2016-11-28 12:26:52.388225500 2016-11-28 12:26:52,385 http-nio-3003-exec-5 ERROR sysadmin 746x16736x1  104.192.142.137 /secure/admin/EditHandlerDetailsUsingParams.jspa [c.atlassian.velocity.DefaultVelocityManager] MethodInvocationException occurred getting message body from Velocity: java.lang.IllegalArgumentException: Invalid plugin key specified: 
      2016-11-28 12:26:52.388227500 java.lang.IllegalArgumentException: Invalid plugin key specified: 
      2016-11-28 12:26:52.388227500 	at com.atlassian.plugin.ModuleCompleteKey.<init>(ModuleCompleteKey.java:42)
      2016-11-28 12:26:52.388244500 	at com.atlassian.plugin.ModuleCompleteKey.<init>(ModuleCompleteKey.java:29)
      2016-11-28 12:26:52.388245500 	at com.atlassian.plugin.manager.ProductPluginAccessorBase.getEnabledPluginModule(ProductPluginAccessorBase.java:180)
      2016-11-28 12:26:52.388245500 	at com.atlassian.plugin.manager.ForwardingPluginAccessor.getEnabledPluginModule(ForwardingPluginAccessor.java:54)
      2016-11-28 12:26:52.388246500 	at com.atlassian.plugin.manager.EnabledModuleCachingPluginAccessor.getEnabledPluginModule(EnabledModuleCachingPluginAccessor.java:39)
      2016-11-28 12:26:52.388250500 	at com.atlassian.plugin.manager.ForwardingPluginAccessor.getEnabledPluginModule(ForwardingPluginAccessor.java:54)
      2016-11-28 12:26:52.388256500 	at com.atlassian.plugin.manager.ProductPluginAccessor.getEnabledPluginModule(ProductPluginAccessor.java:19)
      2016-11-28 12:26:52.388256500 	at com.atlassian.extension.plugins.ExtensionAccessingPluginAccessor.getEnabledPluginModule(ExtensionAccessingPluginAccessor.java:169)
      2016-11-28 12:26:52.388257500 	at com.atlassian.plugin.manager.ForwardingPluginAccessor.getEnabledPluginModule(ForwardingPluginAccessor.java:54)
      2016-11-28 12:26:52.388261500 	at com.atlassian.plugin.manager.DynamicPluginAccessor.getEnabledPluginModule(DynamicPluginAccessor.java:93)
      2016-11-28 12:26:52.388261500 	... 2 filtered
      2016-11-28 12:26:52.388261500 	at java.lang.reflect.Method.invoke(Method.java:498)
      2016-11-28 12:26:52.388262500 	at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)
      2016-11-28 12:26:52.388265500 	at com.sun.proxy.$Proxy263.getEnabledPluginModule(Unknown Source)
      2016-11-28 12:26:52.388266500 	... 2 filtered
      2016-11-28 12:26:52.388266500 	at java.lang.reflect.Method.invoke(Method.java:498)
      2016-11-28 12:26:52.388266500 	at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:136)
      2016-11-28 12:26:52.388270500 	at com.sun.proxy.$Proxy263.getEnabledPluginModule(Unknown Source)
      2016-11-28 12:26:52.388270500 	at com.atlassian.jira.plugins.mail.webwork.AbstractEditHandlerDetailsWebAction.getHandlerName(AbstractEditHandlerDetailsWebAction.java:118)
      2016-11-28 12:26:52.388275500 	... 2 filtered
      2016-11-28 12:26:52.388275500 	at java.lang.reflect.Method.invoke(Method.java:498)
      2016-11-28 12:26:52.388275500 	at org.apache.velocity.runtime.parser.node.PropertyExecutor.execute(PropertyExecutor.java:142)
      2016-11-28 12:26:52.388276500 	at org.apache.velocity.util.introspection.UberspectImpl$VelGetterImpl.invoke(UberspectImpl.java:529)
      2016-11-28 12:26:52.388280500 	at org.apache.velocity.runtime.parser.node.ASTIdentifier.execute(ASTIdentifier.java:198)
      2016-11-28 12:26:52.388280500 	at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:262)
      2016-11-28 12:26:52.388281500 	at org.apache.velocity.runtime.parser.node.ASTReference.render(ASTReference.java:342)
      2016-11-28 12:26:52.388281500 	at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:336)
      2016-11-28 12:26:52.388285500 	at org.apache.velocity.Template.merge(Template.java:328)
      2016-11-28 12:26:52.388285500 	at org.apache.velocity.Template.merge(Template.java:235)
      2016-11-28 12:26:52.388285500 	at org.apache.velocity.app.VelocityEngine.mergeTemplate(VelocityEngine.java:381)
      2016-11-28 12:26:52.388286500 	at com.atlassian.velocity.DefaultVelocityManager.writeEncodedBodyImpl(DefaultVelocityManager.java:117)
      2016-11-28 12:26:52.388291500 	at com.atlassian.velocity.DefaultVelocityManager.writeEncodedBody(DefaultVelocityManager.java:97)
      2016-11-28 12:26:52.388291500 	at com.atlassian.jira.template.velocity.DefaultVelocityTemplatingEngine$DefaultRenderRequest.toWriterImpl(DefaultVelocityTemplatingEngine.java:122)
      2016-11-28 12:26:52.388292500 	at com.atlassian.jira.template.velocity.DefaultVelocityTemplatingEngine$DefaultRenderRequest.asHtml(DefaultVelocityTemplatingEngine.java:113)
      2016-11-28 12:26:52.388298500 	... 4 filtered
      2016-11-28 12:26:52.388298500 	at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
      2016-11-28 12:26:52.388299500 	at com.atlassian.jira.servlet.WebExceptionCheckingServlet.delegate(WebExceptionCheckingServlet.java:86)
      2016-11-28 12:26:52.388299500 	at com.atlassian.jira.servlet.WebExceptionCheckingServlet.service(WebExceptionCheckingServlet.java:32)
      2016-11-28 12:26:52.388303500 	... 25 filtered
      2016-11-28 12:26:52.388303500 	at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilterWhenLicensed(ExternalCustomerLockoutFilter.java:65)
      2016-11-28 12:26:52.388304500 	at com.atlassian.servicedesk.internal.web.OperationalStatusAwareHttpFilter.doFilter(OperationalStatusAwareHttpFilter.java:31)
      2016-11-28 12:26:52.388304500 	... 4 filtered
      2016-11-28 12:26:52.388308500 	at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:62)
      2016-11-28 12:26:52.388313500 	... 18 filtered
      2016-11-28 12:26:52.388313500 	at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
      2016-11-28 12:26:52.388313500 	... 47 filtered
      2016-11-28 12:26:52.388314500 	at com.atlassian.plugin.connect.plugin.auth.scope.ApiScopingFilter.doFilter(ApiScopingFilter.java:81)
      2016-11-28 12:26:52.388314500 	... 3 filtered
      2016-11-28 12:26:52.388318500 	at com.atlassian.jira.plugins.hipchat.web.filter.TaskSchedulerFilter.doFilter(TaskSchedulerFilter.java:38)
      2016-11-28 12:26:52.388318500 	... 3 filtered
      2016-11-28 12:26:52.388318500 	at com.atlassian.plugins.hipchat.rest.HipChatCapabilitiesFilter.doFilter(HipChatCapabilitiesFilter.java:66)
      2016-11-28 12:26:52.388319500 	... 18 filtered
      2016-11-28 12:26:52.388319500 	at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:76)
      2016-11-28 12:26:52.388323500 	... 1 filtered
      2016-11-28 12:26:52.388323500 	at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:74)
      2016-11-28 12:26:52.388323500 	... 25 filtered
      2016-11-28 12:26:52.388323500 	at com.atlassian.servicedesk.plugins.cm.internal.auth.filter.LocalServiceDeskUserAuthenticationFilter.doFilter(LocalServiceDeskUserAuthenticationFilter.java:88)
      2016-11-28 12:26:52.388324500 	... 8 filtered
      2016-11-28 12:26:52.388327500 	at com.atlassian.studio.jira.homepage.CloudHomepageFilter$Action.lambda$nextInFilterChain$1(CloudHomepageFilter.java:115)
      2016-11-28 12:26:52.388332500 	at com.atlassian.studio.jira.homepage.CloudHomepageFilter.doFilter(CloudHomepageFilter.java:73)
      2016-11-28 12:26:52.388332500 	at com.atlassian.studio.jira.homepage.CloudHomepageFilter$Provider.doFilter(CloudHomepageFilter.java:134)
      2016-11-28 12:26:52.388333500 	... 18 filtered
      2016-11-28 12:26:52.388333500 	at com.atlassian.plugin.connect.plugin.auth.oauth2.DefaultSalAuthenticationFilter.doFilter(DefaultSalAuthenticationFilter.java:76)
      2016-11-28 12:26:52.388337500 	... 3 filtered
      2016-11-28 12:26:52.388337500 	at com.atlassian.plugin.connect.plugin.auth.user.ThreeLeggedAuthFilter.doFilter(ThreeLeggedAuthFilter.java:110)
      2016-11-28 12:26:52.388338500 	... 3 filtered
      2016-11-28 12:26:52.388338500 	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:195)
      2016-11-28 12:26:52.388342500 	at com.atlassian.servicedesk.internal.utils.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:139)
      2016-11-28 12:26:52.388342500 	at com.atlassian.servicedesk.internal.utils.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:92)
      2016-11-28 12:26:52.388347500 	at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:64)
      2016-11-28 12:26:52.388348500 	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:188)
      2016-11-28 12:26:52.388349500 	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:144)
      2016-11-28 12:26:52.388354500 	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:135)
      2016-11-28 12:26:52.388355500 	... 4 filtered
      2016-11-28 12:26:52.388355500 	at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:32)
      2016-11-28 12:26:52.388355500 	... 8 filtered
      2016-11-28 12:26:52.388356500 	at com.atlassian.oauth.serviceprovider.sal.filter.OAuthTenantContextFilter.doFilter(OAuthTenantContextFilter.java:53)
      2016-11-28 12:26:52.388359500 	... 3 filtered
      2016-11-28 12:26:52.388359500 	at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
      2016-11-28 12:26:52.388360500 	... 4 filtered
      2016-11-28 12:26:52.388360500 	at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
      2016-11-28 12:26:52.388361500 	... 40 filtered
      2016-11-28 12:26:52.388364500 	at com.atlassian.jira.util.zipkin.ZipkinTracingFilter.lambda$doFilter$1(ZipkinTracingFilter.java:53)
      2016-11-28 12:26:52.388370500 	at com.github.kristofa.brave.servlet.BraveServletFilter.doFilter(BraveServletFilter.java:59)
      2016-11-28 12:26:52.388370500 	at com.atlassian.jira.util.zipkin.ZipkinTracingFilter.doFilter(ZipkinTracingFilter.java:41)
      2016-11-28 12:26:52.388371500 	... 21 filtered
      2016-11-28 12:26:52.388371500 	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
      2016-11-28 12:26:52.388375500 	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
      2016-11-28 12:26:52.388375500 	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
      2016-11-28 12:26:52.388375500 	at java.lang.Thread.run(Thread.java:745)
      
      

      Workaround

      No simple workaround for using the Cloud Email Handler. Suggested to use the "Create or comment" handler until the fix for this is available.

              Unassigned Unassigned
              emasiero Eduardo Masiero
              Votes:
              0 Vote for this issue
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: