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  1. Jira Cloud
  2. JRACLOUD-65360

JIRA Performance is bad to get deleted worklogs

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    Description

      Summary

      When the customer request to get worklogs using REST API calls, the application timeouts due to its performance.

      In both cases, the users are trying to get deleted worklogs using this endpoint:
      /rest/api/2/worklog/deleted?since=timestamp

      However, in both cases, it's failing with HTTP/1.1 504 Gateway Time-out.

      Our natural suspicion is that for both cases, there were too many worklogs retrieved, causing a timeout.

      Environment

      JIRA v1000.789.5

      Steps to Reproduce

      1. Try to access this in a browser after logging in (or use curl to do a GET request):
        https://example.atlassian.net/rest/api/2/worklog/deleted?since=timestamp
      2. It will time out, give a Page Unavailable and add 504 - Gateway Timeout

      Expected Results

      The results must be displayed

      Actual Results

      The application timeouts

      Workaround

      None

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              Unassigned Unassigned
              pmiguel Paulo Miguel (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: