Details
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Bug
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Resolution: Fixed
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Medium
Description
Summary
When trying to create a JIRA Issue via an issue collector if you're not logged in to JIRA at the time then adding an attachment fails with
"Cannot attach file image.jpg: Unknown server error (500)."
Steps to Reproduce
- Create a new issue collector
- Add it to a test page
- Open that page in an incognito window so that you're not logged in to JIRA
- Try to upload an attachment
Expected Results
Attachment is uploaded and you can create the issue.
Actual Results
The below exception is thrown in the JIRA log file:
2016-07-01 11:09:18,539 http-nio-3004-exec-6 ERROR anonymous 669x6131x1 - 103.233.242.8 /rest/collectors/1.0/tempattachment/1bfd43b8 [c.a.p.r.c.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service: null java.lang.NullPointerException at com.google.common.base.Preconditions.checkNotNull(Preconditions.java:210) at com.atlassian.fugue.Either.right(Either.java:81) at com.atlassian.jira.collector.plugin.rest.TemporaryAttachmentsResource.createTemporaryWebAttachment(TemporaryAttachmentsResource.java:187) at com.atlassian.jira.collector.plugin.rest.TemporaryAttachmentsResource.addTemporaryWebAttachment(TemporaryAttachmentsResource.java:128) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:497) ... 19 filtered at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:159) ... 1 filtered at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:69) ... 17 filtered at com.atlassian.servicedesk.internal.web.OperationalStatusAwareHttpFilter.doFilter(OperationalStatusAwareHttpFilter.java:31) 1053,1 95% ... 17 filtered at com.atlassian.servicedesk.internal.web.OperationalStatusAwareHttpFilter.doFilter(OperationalStatusAwareHttpFilter.java:31) ... 13 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 20 filtered at com.atlassian.jira.plugins.rest.HOT25715FixServletFilter.doFilter(HOT25715FixServletFilter.java:46) ... 25 filtered at com.atlassian.plugin.connect.plugin.auth.scope.ApiScopingFilter.doFilter(ApiScopingFilter.java:81) ... 14 filtered at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:76) at com.atlassian.jira.security.JiraSecurityFilter$$Lambda$634/23464434.doFilter(Unknown Source) ... 1 filtered at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:74) ... 16 filtered at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37) ... 16 filtered at com.atlassian.studio.jira.homepage.CloudHomepageFilter$Action.lambda$nextInFilterChain$1(CloudHomepageFilter.java:110) at com.atlassian.studio.jira.homepage.CloudHomepageFilter$Action$$Lambda$627/24218859.execute(Unknown Source) at com.atlassian.studio.jira.homepage.CloudHomepageFilter.doFilter(CloudHomepageFilter.java:68) ... 17 filtered at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30) ... 5 filtered at com.atlassian.plugin.connect.plugin.auth.user.ThreeLeggedAuthFilter.doFilter(ThreeLeggedAuthFilter.java:109) ... 3 filtered at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:181) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter$$Lambda$612/13077996.call(Unknown Source) at com.atlassian.servicedesk.internal.utils.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:142) at com.atlassian.servicedesk.internal.utils.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:94) at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:61) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:174) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:130) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:121) ... 4 filtered at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:32) ... 8 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 4 filtered at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36) ... 29 filtered at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25) ... 27 filtered at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745)
The following error is shown in the UI:
"Cannot attach file image.jpg: Unknown server error (500)."
Workaround
None.
Attachments
Issue Links
- is duplicated by
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JRACLOUD-65250 NullPointerException in issue collector plugin: TemporaryAttachmentsResource#createTemporaryWebAttachment
- Closed
- has a derivative of
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JDEV-37191 Loading...
- is caused by
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HOT-45360 Loading...
- relates to
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HOT-45207 Loading...