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  1. Jira Platform Cloud
  2. JRACLOUD-65223

Logging into Tempo IOS causes user to be logged out from JIRA IOS

      When a user login to Tempo IOS, their session in JIRA IOS is expired and need to login again in order to use JIRA IOS.

      Environment
      JIRA IOS version 1.2.3
      Tempo IOS version 1.2.1

      Steps to Reproduce

      1. Download JIRA IOS and Tempo IOS
      2. Login to JIRA app
      3. Login to Tempo Timesheet via Tempo app with the same credentials that we are using to login to JIRA without logging out from JIRA app
      4. Go to JIRA app and a session expiry message will be displayed

      Expected Results

      Able to use JIRA without having to login again.

      Actual Results

      Session expired message is shown:

      Your last session expired so you'll need to log in again

      Workaround

      No workaround at the moment.

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Jira Platform Cloud'
            1. Jira Platform Cloud
            2. JRACLOUD-65223

            Logging into Tempo IOS causes user to be logged out from JIRA IOS

                When a user login to Tempo IOS, their session in JIRA IOS is expired and need to login again in order to use JIRA IOS.

                Environment
                JIRA IOS version 1.2.3
                Tempo IOS version 1.2.1

                Steps to Reproduce

                1. Download JIRA IOS and Tempo IOS
                2. Login to JIRA app
                3. Login to Tempo Timesheet via Tempo app with the same credentials that we are using to login to JIRA without logging out from JIRA app
                4. Go to JIRA app and a session expiry message will be displayed

                Expected Results

                Able to use JIRA without having to login again.

                Actual Results

                Session expired message is shown:

                Your last session expired so you'll need to log in again

                Workaround

                No workaround at the moment.

                        Unassigned Unassigned
                        nhassan Nur Asnida Hassan (Inactive)
                        Votes:
                        10 Vote for this issue
                        Watchers:
                        12 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            Unassigned Unassigned
                            nhassan Nur Asnida Hassan (Inactive)
                            Affected customers:
                            10 This affects my team
                            Watchers:
                            12 Start watching this issue

                              Created:
                              Updated:
                              Resolved: