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  1. Jira Platform Cloud
  2. JRACLOUD-65196

NullPointerException during import when site-admins group is missing from Crowd

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      An import is failing with

      Unexpected error while restoring data: java.lang.NullPointerException

      Log visibility

      We have had cases of JIRA imports failing with the same NPE error:

      2016-07-09 00:25:21.152779500 2016-07-09 00:25:21,152 JiraImportTaskExecutionThread-1 ERROR sysadmin 1353x526x1 nbd3ww 104.192.142.137 /secure/admin/StudioImport!import.jspa [c.a.j.studio.importer.StudioImport] Unexpected error while restoring data: java.lang.NullPointerException
2016-07-09 00:25:21.152781500 java.lang.NullPointerException
2016-07-09 00:25:21.152781500       at com.atlassian.crowd.embedded.core.FilteredCrowdServiceImpl.throwGroupNotFoundIfGroupIsToBeFiltered(FilteredCrowdServiceImpl.java:386)
2016-07-09 00:25:21.152782500       at com.atlassian.crowd.embedded.core.FilteredCrowdServiceImpl.addUserToGroup(FilteredCrowdServiceImpl.java:323)
2016-07-09 00:25:21.152806500       at com.atlassian.jira.studio.importer.StudioDataImportAsyncCommand.ensureLoggedInUserIsSiteAdmin(StudioDataImportAsyncCommand.java:364)
2016-07-09 00:25:21.152807500       at com.atlassian.jira.studio.importer.StudioDataImportAsyncCommand.doStudioImportTasks(StudioDataImportAsyncCommand.java:327)
2016-07-09 00:25:21.152807500       at com.atlassian.jira.studio.importer.StudioDataImportAsyncCommand.importJiraExportData(StudioDataImportAsyncCommand.java:189)
2016-07-09 00:25:21.152812500       at com.atlassian.jira.studio.importer.StudioDataImportAsyncCommand.importDataAndFiles(StudioDataImportAsyncCommand.java:173)
2016-07-09 00:25:21.152818500       at com.atlassian.jira.studio.importer.StudioDataImportAsyncCommand.call(StudioDataImportAsyncCommand.java:122)
2016-07-09 00:25:21.152818500       at com.atlassian.jira.studio.importer.StudioDataImportAsyncCommand.call(StudioDataImportAsyncCommand.java:60)
2016-07-09 00:25:21.152819500       at com.atlassian.jira.task.ImportTaskManagerImpl$TaskCallableDecorator.call(ImportTaskManagerImpl.java:157)
2016-07-09 00:25:21.152822500       at com.atlassian.jira.task.ImportTaskManagerImpl$TaskCallableDecorator.call(ImportTaskManagerImpl.java:133)
2016-07-09 00:25:21.152823500       at java.util.concurrent.FutureTask.run(FutureTask.java:266)
2016-07-09 00:25:21.152823500       at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
2016-07-09 00:25:21.152823500       at java.util.concurrent.FutureTask.run(FutureTask.java:266)
2016-07-09 00:25:21.152826500       at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
2016-07-09 00:25:21.152827500       at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
2016-07-09 00:25:21.152827500       at java.lang.Thread.run(Thread.java:745)

      Steps to Reproduce

      1. Import file with problem

      Expected Results

      Import works.

      Actual Results

      Import fails with described error.

      Workaround

      None so far.

        1. Visualize - Kibana 2016-07-21 18-20-54.png
          Visualize - Kibana 2016-07-21 18-20-54.png
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        2. Screen Shot 2016-07-19 at 3.07.46 PM.png
          Screen Shot 2016-07-19 at 3.07.46 PM.png
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              Unassigned Unassigned
              apetrovic Adam
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                Created:
                Updated:
                Resolved: