Details
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Bug
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Resolution: Obsolete
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Low
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3
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Severity 3 - Minor
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Description
Summary
JIRA Import wizard prerequisites states that:
<JIRA_HOME>/data/attachments directory. The contents should either have the attachments directory as the top level directory, or the project keys within the attachments directory as the top level directories.
In the past .zip files with either attachments/ or project keys in the root level would be accepted by the importer.
Now only attachments/ directory at the root of the .zip file is accepted by the wizard.
Environment
- JIRA Cloud imports
Steps to Reproduce
- Generate a backup from JIRA Cloud
- Extract the backup and run the following commands to prepare for Cloud Import:
7za a backup.zip activeobjects.xml entities.xml cd data/ 7za a attachments.zip attachments/ mv attachments.zip ../ cd attachments/ 7za a attachments-pkeys.zip * mv attachments/attachments-pkeys.zip ../../
- Go to JIRA Import Wizard: /secure/admin/StudioImportSelect!start.jspa
- Read the Prerequisites to make sure it matches the format and click Next
- Run the importer using attachments-pkeys.zip in the attachments field
Expected Results
Import Wizard continues to next screen as the .zip matches the prerequisites
Actual Results
The following error is displayed:
This archive doesn't contain any valid attachments
Notes
Using attachments.zip created earlier succeeds
Workaround
Zip attachments with the attachments/ directory at the root or get in contact with support for them to correct the directory path of already uploaded attachments to webdav.
Attachments
Issue Links
- relates to
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JRACLOUD-65482 JIRA Import Wizard is not clear on the format needed to import a Cloud Export
- Closed