Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-65138

JIRA Mail Loop when attachments is over size limit

XMLWordPrintable

      JIRA Mail Loop when attachments is over size limit.

      Environment

      • Secure IMAP Custom Mail Server required
      • By default, attachment size limit is 10Mb

      Steps to Reproduce

      1. Have a Secure IMAP Mail Server configured (Gmail can be used for testing)
      2. Configure a "Issue From Email" handler
      3. Send a email to this handler, having a 10mb+ file attached.

      Expected Results

      • The issue is created but the attachment isn't uploaded to the issue.

      Actual Results

      JIRA Creates a loop of issues
       

      Notes

      To stop the mail loop, you might have to delete/move the email manually from the in-box

              Unassigned Unassigned
              pjunior Paulo Junior (Inactive)
              Votes:
              1 Vote for this issue
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: