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  1. Jira Platform Cloud
  2. JRACLOUD-64133

JIRA Import Wizard / CSV Export Unavailable

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    • Icon: Suggestion Suggestion
    • Resolution: Fixed
    • None

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      If you are unable to view the External System Import option or the CSV Export options on your site, you may be impacted by upgrades to Atlassian cloud infrastructure

      If you've come across this, watch this ticket to be updated when this functionality will be available on your existing site

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        2. JIRA Import & Export Menu.png
          JIRA Import & Export Menu.png
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        3. JIRA Import Wizard.png
          JIRA Import Wizard.png
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        4. No Export CSV from Issues List.png
          No Export CSV from Issues List.png
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            [JRACLOUD-64133] JIRA Import Wizard / CSV Export Unavailable

            Jared Hendrickson added a comment - - edited

            I noticed that I could not see it in the new issue - basic view

             

             

            BUT, when I selected Advanced Search, then it was available in the export menu.

             

            Jared Hendrickson added a comment - - edited I noticed that I could not see it in the new issue - basic view     BUT, when I selected Advanced Search, then it was available in the export menu.  

            David J Sell added a comment - - edited

            I do not see that this issue is fixed. I do not see a way to export a CSV file from Jira Core Cloud

            David J Sell added a comment - - edited I do not see that this issue is fixed. I do not see a way to export a CSV file from Jira Core Cloud

            Rob Jansen added a comment -

            Hi,

            This issue is marked as fixed but I am still not able to see the Excel export. How to get this working? Below the options that we currently have.

            Rob Jansen added a comment - Hi, This issue is marked as fixed but I am still not able to see the Excel export. How to get this working? Below the options that we currently have.

            Suman Palle added a comment -

            @Javier Ferro Garcia - This issue seem to have re-surfaced on my cloud instance? Do we have any ETA for this fix?

             

            Thanks

            Suman Palle added a comment - @Javier Ferro Garcia - This issue seem to have re-surfaced on my cloud instance? Do we have any ETA for this fix?   Thanks

            Julius Kurniawan added a comment -

            hi @Javier Ferro Garcia.

            I just create new Jira and i can't find export to CSV in my ticket.

            Is there some configuration that i need to do before?

             

            Thanks

             

            Julius Kurniawan added a comment - hi @Javier Ferro Garcia. I just create new Jira and i can't find export to CSV in my ticket. Is there some configuration that i need to do before?   Thanks  

            Xavier Ferro (Inactive) added a comment -

            You are very welcome. Please let us know if you have any related problems.

            Xavier Ferro (Inactive) added a comment - You are very welcome. Please let us know if you have any related problems.

            Rob Saunders added a comment -

            CSV export is now available on all sites

            Rob Saunders added a comment - CSV export is now available on all sites

            Lou Lewis added a comment -

            Can confirm it's now present and working, thanks for the help!

            Lou Lewis added a comment - Can confirm it's now present and working, thanks for the help!

            Xavier Ferro (Inactive) added a comment -

            It should be enabled now. Sorry for any inconvenience.

            Xavier Ferro (Inactive) added a comment - It should be enabled now. Sorry for any inconvenience.

            Xavier Ferro (Inactive) added a comment -

            Thanks for your quick feedback. Let me follow up where we are with it.

            Xavier Ferro (Inactive) added a comment - Thanks for your quick feedback. Let me follow up where we are with it.

              rsaunders@atlassian.com Rob Saunders
              rsaunders@atlassian.com Rob Saunders
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              37 Start watching this issue

                Created:
                Updated:
                Resolved: