Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-63988

Feature Request: Add option to prevent syncing users that have an external Id that matches the existing one

XMLWordPrintable

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      The current syncing behavior will overwrite the existing user information with the new user data if the lower_user_name matches the new incoming external directory username. Ideally an option should exist to fail syncing this new user if the external id does not match the one that exists in the database. This way an administrator can decide on the best way to handle this conflict as it could cause new users to inherit previous user data.

              Unassigned Unassigned
              ddiblasio David Di Blasio (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: