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  1. Jira Cloud
  2. JRACLOUD-63800

Even though Nested Groups is disabled for the external directory configuration, the users in nested groups get counted towards the license

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    Description

      NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

      Summary

      Even though Nested Groups is disabled for the external directory configuration, the users in nested groups get counted towards the license

      Environment

      • Reproducible using Open LDAP
      • Issue is reported to have occured also in AD

      Steps to Reproduce

      1. Link to an External Directory
      2. Make sure you have not ticked option to enable nested groups
      3. Create nested group in the external directory
      4. Place some users in this nested group
      5. Sync to JIRA

      Expected Results

      Users in nested group will not get counted towards the license

      Actual Results

      Nested users get counted towards the license

      Workaround

      • Remove users from the nested groups
        OR
      • remove the nested group completely

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              Unassigned Unassigned
              mriza Mohamed Riza (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: