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  1. Jira Platform Cloud
  2. JRACLOUD-63554

Scrolling down list of users in the "Assign Issue" dialog results in duplicate users appearing (Edge case)

      NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

      Summary

      This is the edge case of JRA-44113.
      JRA-44113 has already been closed but the problem sill occurred in the following scenario.

      Steps to Reproduce

      1. Create 15-20 users, ensure all of them are able to be assigned issues (you need enough users to cause the user list in the Assign Issue dialog to have to scroll).
      2. Assign 2-3 users you created in Step 1 to some tickets to make them appear in Suggestion section in the assignee list. (Please check this KB to understand how the suggestions are calculated.)
        Please make sure the 2-3 users are not in the end of All Users list.
      3. Click Assign, then hit the dropdown arrow in the Assignee field.
      4. Scroll down (using the keyboard or trackpad/mouse, it doesn't matter) to the bottom of the list.

      Expected Results

      You reach the bottom of the user list and there's no duplicates.

      Actual Results

      There are some duplicate in the user list.

      Notes

      • This isn't browser-specific (I can replicate it in Firefox, Chrome, and Safari)
      • This problem is also reproduced when creating an issue

      Workaround

      Currently there's no workaround, but this issue is purely cosmetic.

        1. screenshot-1.png
          206 kB
          Yuki Okamoto

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Jira Platform Cloud'
            1. Jira Platform Cloud
            2. JRACLOUD-63554

            Scrolling down list of users in the "Assign Issue" dialog results in duplicate users appearing (Edge case)

                NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

                Summary

                This is the edge case of JRA-44113.
                JRA-44113 has already been closed but the problem sill occurred in the following scenario.

                Steps to Reproduce

                1. Create 15-20 users, ensure all of them are able to be assigned issues (you need enough users to cause the user list in the Assign Issue dialog to have to scroll).
                2. Assign 2-3 users you created in Step 1 to some tickets to make them appear in Suggestion section in the assignee list. (Please check this KB to understand how the suggestions are calculated.)
                  Please make sure the 2-3 users are not in the end of All Users list.
                3. Click Assign, then hit the dropdown arrow in the Assignee field.
                4. Scroll down (using the keyboard or trackpad/mouse, it doesn't matter) to the bottom of the list.

                Expected Results

                You reach the bottom of the user list and there's no duplicates.

                Actual Results

                There are some duplicate in the user list.

                Notes

                • This isn't browser-specific (I can replicate it in Firefox, Chrome, and Safari)
                • This problem is also reproduced when creating an issue

                Workaround

                Currently there's no workaround, but this issue is purely cosmetic.

                  1. screenshot-1.png
                    206 kB
                    Yuki Okamoto

                        apawelczyk Artur Pawelczyk (Inactive)
                        yokamoto Yuki Okamoto (Inactive)
                        Votes:
                        12 Vote for this issue
                        Watchers:
                        14 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            apawelczyk Artur Pawelczyk (Inactive)
                            yokamoto Yuki Okamoto (Inactive)
                            Affected customers:
                            12 This affects my team
                            Watchers:
                            14 Start watching this issue

                              Created:
                              Updated:
                              Resolved: