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If the problem persists, contact your Jira admin.
IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

      NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

      Currently, JIRA's default setting for jira.search.maxclauses is 65000. If JIRA has more than this amount in Unrelased Versions, boards will break with this error in the logs:

      2014-03-16 20:03:11,778 http-bio-8080-exec-4 ERROR admin 1263x121x1 1b1c4rs 1.1.1.1.1 /rest/greenhopper/1.0/xboard/work/allData.json [greenhopper.service.issue.IssueDataServiceImpl] A the following query was too complex to generate a query from: {fixVersion in unreleasedVersions()}
      com.atlassian.jira.issue.search.ClauseTooComplexSearchException: A the following query was too complex to generate a query from: {fixVersion in unreleasedVersions()}
              at com.atlassian.jira.jql.query.DefaultLuceneQueryBuilder.createLuceneQuery(DefaultLuceneQueryBuilder.java:43)
              at com.atlassian.jira.issue.search.providers.LuceneSearchProvider.search(LuceneSearchProvider.java:309)
              at com.atlassian.jira.issue.search.providers.LuceneSearchProvider.search(LuceneSearchProvider.java:153)
              at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
              at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
              at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
              at java.lang.reflect.Method.invoke(Method.java:606)
              at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129)
              at com.sun.proxy.$Proxy228.search(Unknown Source)
              at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
              at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
              at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
              at java.lang.reflect.Method.invoke(Method.java:606)
              at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:154)
              at com.sun.proxy.$Proxy228.search(Unknown Source)
              at com.atlassian.greenhopper.service.issue.IssueDataServiceImpl.findImpl(IssueDataServiceImpl.java:166)
              at com.atlassian.greenhopper.service.issue.IssueDataServiceImpl.findWithServiceOutcome(IssueDataServiceImpl.java:48)
              at com.atlassian.greenhopper.web.rapid.work.WorkDataFactory.getWorkDataIssueCountAndLastUpdated(WorkDataFactory.java:234)
              at com.atlassian.greenhopper.web.rapid.work.WorkDataFactory.getAllData(WorkDataFactory.java:141)
              at com.atlassian.greenhopper.web.rapid.work.WorkResource$1.call(WorkResource.java:70)
              at com.atlassian.greenhopper.web.rapid.work.WorkResource$1.call(WorkResource.java:59)
              at com.atlassian.greenhopper.web.util.RestCall.response(RestCall.java:48)
              at com.atlassian.greenhopper.web.AbstractResource.response(AbstractResource.java:60)
              at com.atlassian.greenhopper.web.rapid.work.WorkResource.getPoolData(WorkResource.java:58)
              at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      ...
      

      Workaround

      • Release/archive versions until the system is under the 65000 limit
        or
      • Increase the default limit of 65000, but it is not known how this will affect future performance of the system.
        jira.search.maxclauses = 65000
        

            Loading...
            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

                NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

                Currently, JIRA's default setting for jira.search.maxclauses is 65000. If JIRA has more than this amount in Unrelased Versions, boards will break with this error in the logs:

                2014-03-16 20:03:11,778 http-bio-8080-exec-4 ERROR admin 1263x121x1 1b1c4rs 1.1.1.1.1 /rest/greenhopper/1.0/xboard/work/allData.json [greenhopper.service.issue.IssueDataServiceImpl] A the following query was too complex to generate a query from: {fixVersion in unreleasedVersions()}
                com.atlassian.jira.issue.search.ClauseTooComplexSearchException: A the following query was too complex to generate a query from: {fixVersion in unreleasedVersions()}
                        at com.atlassian.jira.jql.query.DefaultLuceneQueryBuilder.createLuceneQuery(DefaultLuceneQueryBuilder.java:43)
                        at com.atlassian.jira.issue.search.providers.LuceneSearchProvider.search(LuceneSearchProvider.java:309)
                        at com.atlassian.jira.issue.search.providers.LuceneSearchProvider.search(LuceneSearchProvider.java:153)
                        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
                        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
                        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
                        at java.lang.reflect.Method.invoke(Method.java:606)
                        at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129)
                        at com.sun.proxy.$Proxy228.search(Unknown Source)
                        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
                        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
                        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
                        at java.lang.reflect.Method.invoke(Method.java:606)
                        at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:154)
                        at com.sun.proxy.$Proxy228.search(Unknown Source)
                        at com.atlassian.greenhopper.service.issue.IssueDataServiceImpl.findImpl(IssueDataServiceImpl.java:166)
                        at com.atlassian.greenhopper.service.issue.IssueDataServiceImpl.findWithServiceOutcome(IssueDataServiceImpl.java:48)
                        at com.atlassian.greenhopper.web.rapid.work.WorkDataFactory.getWorkDataIssueCountAndLastUpdated(WorkDataFactory.java:234)
                        at com.atlassian.greenhopper.web.rapid.work.WorkDataFactory.getAllData(WorkDataFactory.java:141)
                        at com.atlassian.greenhopper.web.rapid.work.WorkResource$1.call(WorkResource.java:70)
                        at com.atlassian.greenhopper.web.rapid.work.WorkResource$1.call(WorkResource.java:59)
                        at com.atlassian.greenhopper.web.util.RestCall.response(RestCall.java:48)
                        at com.atlassian.greenhopper.web.AbstractResource.response(AbstractResource.java:60)
                        at com.atlassian.greenhopper.web.rapid.work.WorkResource.getPoolData(WorkResource.java:58)
                        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
                ...
                

                Workaround

                • Release/archive versions until the system is under the 65000 limit
                  or
                • Increase the default limit of 65000, but it is not known how this will affect future performance of the system.
                  jira.search.maxclauses = 65000
                  

                        Unassigned Unassigned
                        dchan David Chan
                        Votes:
                        0 Vote for this issue
                        Watchers:
                        10 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            Unassigned Unassigned
                            dchan David Chan
                            Affected customers:
                            0 This affects my team
                            Watchers:
                            10 Start watching this issue

                              Created:
                              Updated:
                              Resolved: