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  1. Jira Platform Cloud
  2. JRACLOUD-62660

Mark emails as read (not deleted) after they’re processed by Jira incoming mail

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      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      According to support documentation, if Jira successfully processes an email, Jira deletes it from your mail account (on a POP or IMAP mail server) or file system (i.e. for file system messages).

      It would be nice to configure mail handlers to mark the emails as read instead of deleting them, similar to how emails are handled for mail servers configured with Google OAuth and Microsoft OAuth.

              7645729f7e9f Arbaaz Gowher (Inactive)
              dbonotto Dario B (Inactive)
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