JIRA logs same message twice into logs and Console

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    • Severity 3 - Minor

      NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

      Summary

      JIRA logs same message twice (duplicated) into:

      • atlassian-jira.log
      • Console: catalina.out at Linux and stdout.log at Windows

      Snippet from atlassian-jira/WEB-INF/classes/log4j.properties

      log4j.logger.com.atlassian = WARN, console, filelog
log4j.additivity.com.atlassian = false

      Expected Results

      Log messages are logged only once where it's relevant.

      Actual Results

      Log messages are logged twice. There are 2 problems caused by this:

      • Double the logging, so system can running out of space.
      • Console doesn't log rotated by JIRA, so it needs to be done by user. At windows this is not a simple task.

      Notes

      (Optional - If Necessary)

      Workaround

      TBD

            Assignee:
            Unassigned
            Reporter:
            Andriy Yakovlev [Atlassian]
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              Created:
              Updated:
              Resolved: