Details
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Bug
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Resolution: Cannot Reproduce
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Low
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16
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Severity 2 - Major
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Description
NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.
Summary
As described on JRA-62386:
When a saved filter contains a project, which JQL has the project name or project key, and a user that don't have permission to view this project access this filter, the project name/key in the filter change to its database ID to all users accessing this filter.
This makes Pie Chart gadgets unavailable for all customers.
Steps to Reproduce
- Create a filter containing a project (or some projects), like project in (ABC, XYZ)
- Save this filter sharing it publicly
- Use the saved filter in a Pie Chart gadget
- Set another user to have permission to view projects ABC and XYZ
- With this user, access a Dashboard with the Pie Chart gadget.
- Set a third user not to have permission in one of the projects (ABC or XYZ)
- With this third user access a Dashboard with the Pie Chart gadget.
- With the second user refresh the page.
Expected Results
The Pie Chart should be displayed normally for the second user.
Actual Results
It returns the following error: "Unfortunately, one or more of your preferences are now unavailable. Please update your preferences, or remove gadget by clicking delete from the title bar above."
Workaround
Share the filter only with groups/users that have permission to view the projects in the filter
Attachments
Issue Links
- is related to
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JRACLOUD-62386 JIRA changes project name/key to database ID on a saved filter
- Closed
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JRACLOUD-45606 Filter JQL is showing Project IDs instead of Project Keys
- Closed
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JRASERVER-62419 Filters affected by JRA-62386 are breaking Pie Charts
- Closed
- relates to
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JRACLOUD-45227 Regression JRA-17411 - Misleading error when accessing Dashboards without permission to see gadgets' filters
- Closed