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  1. Jira Platform Cloud
  2. JRACLOUD-62372

JIRA should be able to detect browser setting and prompt meaningful error message

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      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Problem Definition

      At the moment, JIRA application will only work if the DOM storage is enabled. When it's disabled, javascript error message will be prompted

      TypeError: sessionStorage is null
      .setItem() batch.js:1374
      exports.nextPage</<() batch.js:1380
      c.event.dispatch() batch.js:104
      c.event.add/h() batch.js:96
      1 batch.js:1374:261
      
      localStorage is null
      https://www.localhost:8080/jira/s/en_UKw6luo9/731/6/1/_/download/superbatch/js/batch.js
      Line 389
      

      This error message can be confusing, or is not clear enough.

      Suggested Solution

      It would be great to have JIRA to be able to detect browser setting and prompt a more meaningful error message, such as

      Please enable local browser storage

            [JRACLOUD-62372] JIRA should be able to detect browser setting and prompt meaningful error message

            No work has yet been logged on this issue.

              Unassigned Unassigned
              azuhra Aqqiela
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                Created:
                Updated:
                Resolved: