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Suggestion
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Resolution: Won't Fix
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None
NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.
Problem Definition
At the moment, JIRA application will only work if the DOM storage is enabled. When it's disabled, javascript error message will be prompted
TypeError: sessionStorage is null
.setItem() batch.js:1374
exports.nextPage</<() batch.js:1380
c.event.dispatch() batch.js:104
c.event.add/h() batch.js:96
1 batch.js:1374:261
localStorage is null https://www.localhost:8080/jira/s/en_UKw6luo9/731/6/1/_/download/superbatch/js/batch.js Line 389
This error message can be confusing, or is not clear enough.
Suggested Solution
It would be great to have JIRA to be able to detect browser setting and prompt a more meaningful error message, such as
Please enable local browser storage
- blocks
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JRACLOUD-28344 Support running in browsers with local DOM storage disabled
- Closed
- is related to
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JRASERVER-62372 JIRA should be able to detect browser setting and prompt meaningful error message
- Closed