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  1. Jira Cloud
  2. JRACLOUD-62279

Pop up/Warning message When Assigning An Issue That Is Already Assigned

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    • Suggestion
    • Resolution: Unresolved
    • Issue - View
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    Description

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Problem Definition

      User A assigned a ticket to himself and begins working on it
      User B sees the ticket is opened because JIRA doesn't refresh the dashboard quick enough, so he assigns the ticket to himself
      Now 2 people are spending time on something because neither of them know that they're both working on it or researching it.

      Suggested Solution

      A Short pop up or warning message to notify the user who try to assign an issue that has been assign to other users will be helpful in avoiding multiple users working on same issue.

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              Unassigned Unassigned
              smanimaran Shan Sharma Manimaran (Inactive)
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              Dates

                Created:
                Updated: