[JRACLOUD-62122] Export from JIRA Cloud to JIRA Server fails due to Jira Misc Workflow Extensions changes - Create and track feature requests for Atlassian products.

Type: Bug
Resolution: Won't Fix
Priority: Medium
Component/s: Backup & Restore - Export to JIRA Server
Labels:
- affects-cloud
- affects-server

Support reference count:
12
Symptom Severity:
Severity 2 - Major
UIS:
1
Bug Fix Policy:
View Atlassian Cloud bug fix policy

NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

Summary

Due to the removal of certain plugins within JIRA Cloud, such as the JIRA Misc Workflow Extensions, certain parts of the code have been moved into JIRA Cloud. This is detailed further in JIRA Miscellaneous Workflow Extensions (JMWE) removal from JIRA Cloud. However, some of the code changes have not made it into JIRA Server, so when migrating from Cloud to Server the workflows will be broken as they reference classes that do not exist.

Steps to Reproduce

Setup a workflow with JMWE 'Fields Required' validator or the 'set issue security from role' post-function.
Export the instance to Server.
Install JMWE plugin.
Try to use the workflow.

Expected Results

The workflow proceeds as normal.

Actual Results

The workflow fails to transition with the below error:

[c.a.jira.workflow.DefaultOSWorkflowConfigurator] Could not load class 'com.atlassian.jira.workflow.validator.FieldRequiredValidator'

Or

2016-10-23 15:54:58,073 ProjectImport: CreateIssues:thread-3 ERROR sysadmin 954x14300x1 v23cek 10.0.0.2 /secure/admin/ProjectImportSummary.jspa [c.a.jira.workflow.DefaultOSWorkflowConfigurator] Could not load class 'com.atlassian.jira.workflow.function.issue.SetIssueSecurityFromRoleFunction'

Workaround

This can be worked around by renaming the new class names back to the old class names. For example renaming com.atlassian.jira.workflow.validator.FieldRequiredValidator to com.innovalog.jmwe.plugins.validators.FieldRequiredValidator in the workflows will fix the problem.

Notes

Reviewing the XML backups before and after the change shows the problem is obvious - the class name has changed:

After

			<validator name="" type="class">
              <arg name="contextHandling"></arg>
              <arg name="hidFieldsList">customfield_13600</arg>
              <arg name="errorMessage"></arg>
              <arg name="class.name">com.atlassian.jira.workflow.validator.FieldRequiredValidator</arg>
            </validator>
            <validator name="" type="class">
              <arg name="contextHandling"></arg>
              <arg name="hidFieldsList">customfield_12719</arg>
              <arg name="errorMessage">.</arg>
              <arg name="class.name">com.atlassian.jira.workflow.validator.FieldRequiredValidator</arg>
            </validator>

Before

			<validator name="" type="class">
			
              <arg name="fieldKey">customfield_13600</arg>
              <arg name="errorMessage"></arg>
              <arg name="class.name">com.innovalog.jmwe.plugins.validators.FieldRequiredValidator</arg>
            </validator>
            <validator name="" type="class">
			
              <arg name="fieldKey">customfield_12719</arg>
              <arg name="errorMessage"></arg>
              <arg name="class.name">com.innovalog.jmwe.plugins.validators.FieldRequiredValidator</arg>
            </validator>

The below contains a summary of changes:

From	To
`com.atlassian.jira.workflow.validator.FieldRequiredValidator`	`com.innovalog.jmwe.plugins.validators.FieldRequiredValidator`
`com.atlassian.jira.workflow.function.issue.SetIssueSecurityFromRoleFunction`	`com.innovalog.jmwe.plugins.functions.SetIssueSecurityFromRoleFunction`

is related to

JRASERVER-62122 Export from JIRA Cloud to JIRA Server fails due to Jira Misc Workflow Extensions changes

Closed

relates to

JRACLOUD-63382 Add On Users Should be Removed When Instance is Exported From Cloud and imported to Server

Closed

Loading...

Type: Bug
Resolution: Won't Fix
Priority: Medium
Component/s: Backup & Restore - Export to JIRA Server
Labels:
- affects-cloud
- affects-server

Support reference count:
12
Symptom Severity:
Severity 2 - Major
UIS:
1
Bug Fix Policy:
View Atlassian Cloud bug fix policy

NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

Summary

Due to the removal of certain plugins within JIRA Cloud, such as the JIRA Misc Workflow Extensions, certain parts of the code have been moved into JIRA Cloud. This is detailed further in JIRA Miscellaneous Workflow Extensions (JMWE) removal from JIRA Cloud. However, some of the code changes have not made it into JIRA Server, so when migrating from Cloud to Server the workflows will be broken as they reference classes that do not exist.

Steps to Reproduce

Setup a workflow with JMWE 'Fields Required' validator or the 'set issue security from role' post-function.
Export the instance to Server.
Install JMWE plugin.
Try to use the workflow.

Expected Results

The workflow proceeds as normal.

Actual Results

The workflow fails to transition with the below error:

[c.a.jira.workflow.DefaultOSWorkflowConfigurator] Could not load class 'com.atlassian.jira.workflow.validator.FieldRequiredValidator'

Or

2016-10-23 15:54:58,073 ProjectImport: CreateIssues:thread-3 ERROR sysadmin 954x14300x1 v23cek 10.0.0.2 /secure/admin/ProjectImportSummary.jspa [c.a.jira.workflow.DefaultOSWorkflowConfigurator] Could not load class 'com.atlassian.jira.workflow.function.issue.SetIssueSecurityFromRoleFunction'

Workaround

This can be worked around by renaming the new class names back to the old class names. For example renaming com.atlassian.jira.workflow.validator.FieldRequiredValidator to com.innovalog.jmwe.plugins.validators.FieldRequiredValidator in the workflows will fix the problem.

Notes

Reviewing the XML backups before and after the change shows the problem is obvious - the class name has changed:

After

			<validator name="" type="class">
              <arg name="contextHandling"></arg>
              <arg name="hidFieldsList">customfield_13600</arg>
              <arg name="errorMessage"></arg>
              <arg name="class.name">com.atlassian.jira.workflow.validator.FieldRequiredValidator</arg>
            </validator>
            <validator name="" type="class">
              <arg name="contextHandling"></arg>
              <arg name="hidFieldsList">customfield_12719</arg>
              <arg name="errorMessage">.</arg>
              <arg name="class.name">com.atlassian.jira.workflow.validator.FieldRequiredValidator</arg>
            </validator>

Before

			<validator name="" type="class">
			
              <arg name="fieldKey">customfield_13600</arg>
              <arg name="errorMessage"></arg>
              <arg name="class.name">com.innovalog.jmwe.plugins.validators.FieldRequiredValidator</arg>
            </validator>
            <validator name="" type="class">
			
              <arg name="fieldKey">customfield_12719</arg>
              <arg name="errorMessage"></arg>
              <arg name="class.name">com.innovalog.jmwe.plugins.validators.FieldRequiredValidator</arg>
            </validator>

The below contains a summary of changes:

From	To
`com.atlassian.jira.workflow.validator.FieldRequiredValidator`	`com.innovalog.jmwe.plugins.validators.FieldRequiredValidator`
`com.atlassian.jira.workflow.function.issue.SetIssueSecurityFromRoleFunction`	`com.innovalog.jmwe.plugins.functions.SetIssueSecurityFromRoleFunction`

is related to

JRASERVER-62122 Export from JIRA Cloud to JIRA Server fails due to Jira Misc Workflow Extensions changes

Closed

relates to

JRACLOUD-63382 Add On Users Should be Removed When Instance is Exported From Cloud and imported to Server

Closed

Assignee:: Unassigned

Reporter:: Dave C

Votes:: 2 Vote for this issue

Watchers:: 12 Start watching this issue

Created:: 03/Aug/2016 1:03 AM

Updated:: 17/May/2017 4:46 AM

Resolved:: 17/May/2017 4:46 AM

Details

Description

Summary

Steps to Reproduce

Expected Results

Actual Results

Workaround

Notes

Attachments

Issue Links

Forms

Activity

Details

Description

Summary

Steps to Reproduce

Expected Results

Actual Results

Workaround

Notes

Attachments

Issue Links

Forms

Activity

People

Dates

People

Dates