Individual collapsed comments cannot be expanded in mobile version

XMLWordPrintable

    • 2
    • Severity 2 - Major

      NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

      Summary

      In the JIRA Mobile version, clicking on collapsed comments in JIRA to expand the individual comment does not respond. Confirmed on both Android and iOS.

      Environment

      JIRA Cloud 1000.148.3 (not available in list of versions)

      Steps to Reproduce

      1. On a JIRA issue, ensure there is a long comment that will be reduced to 1 line
      2. On your mobile device, navigate to that issue in your browser.
      3. You'll see you can expand the physical list of comments, but not the individual comments that have been cut down to 1 line.

      Expected Results

      The comment should expand. I also expected to be able to click on the comment in order to edit it or take any action on it.

      Actual Results

      Clicking has no effect, almost as if it's not a clickable area.

      Workaround

      No known workaround other than reverting to JIRA iOS app, or changing to Desktop Mode

              Assignee:
              Carlos Khatchikian
              Reporter:
              SMS (Inactive)
              Votes:
              2 Vote for this issue
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: