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  1. Jira Cloud
  2. JRACLOUD-61726

Ability to Import Issue Links from a CSV File as a non-admin user

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    Description

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Problem Definition

      As an admin the user could import issue links by going to External System Import, then configuring the issue links in the "Map Fields" screen of the Issue Import Wizard, under Links & Sub-Tasks, as shown in the image below:

      But as a non-admin, the user is unable to access the administration panel. Consequently, the non-admin user will be unable to import issue links. In order for non-admin users to import issues from CSV, the user must go to
      issues > Import issues from CSV, as shown in the image below:

      However, if the CSV file contains issue links, the user will not be able to configure this in the "Map Fields" screen of the Issue Import Wizard, under Links & Sub-Tasks as it only contains Issue Id and Parent Id, as shown in the image below:

      Workaround

      Mentioned in the following KB:
      How to Import Issue Links from a CSV File as a non-admin user

      Suggested Solution

      Provide the non-admin user with the ability to link issues through the "Map Fields" screen of the Issue Import Wizard.

      Attachments

        1. importissuesfromcsv.png
          importissuesfromcsv.png
          18 kB
        2. issuelinkbiggest.png
          issuelinkbiggest.png
          151 kB
        3. issuelinknotavailablebig.png
          issuelinknotavailablebig.png
          163 kB

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              Unassigned Unassigned
              malaaeldin Mahmoud Alaaeldin (Inactive)
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                Created:
                Updated:
                Resolved: