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  1. Jira Cloud
  2. JRACLOUD-60667

File format does not match extension

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    • Resolution: Cannot Reproduce
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      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Export issues: After doing an export to “Excel (All fields)” / “Excel (current fields)”, an excel file is generating. Attempting to open the file throws the following error about file format not matching its extension.

      Microsoft Excel: "The file you are trying to open 'xxx.xls', is in a different format than specified by the file extension. Verify that the file is not corrupted and is from a trusted source before opening the file. Do you want to open the file now?" Yes/No/Help

      it still opens ok, but I'm not sure why the error shows up.

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              Unassigned Unassigned
              aab8652a1aba Nate Russo
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