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  1. Jira Cloud
  2. JRACLOUD-5154

concurrent modification of issue but 2 people causes error screen

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    Description

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      When 2 users try working on same issue at same time one of the users who is trying to modify a stale version of issue will get a very ugly error screen with no clear indication of the cause of the error.

      use case:
      (assume both users have permission to modify X-1)

      0. issue X-1 is in Open state
      1. user1 opens issue X-1
      2. user2 opens issue X-1
      3. user1 updates X-1 by clicking on Start Progress action
      4. user2 is not aware of user1 clicking Start Progress, user2 has not reloaded the web page view of X-1, so the issue still appears as Open. user2 tries to start progress also.
      At this point user2 gets ugly error screen.
      Instead user2 should get a polite message informing him/her that the issue has been modified by another person and that it should be reloaded in the browser before proceeding with changes.

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              Unassigned Unassigned
              655be4c5b8b0 Ilya Pogorelsky
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