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  1. Jira Cloud
  2. JRACLOUD-47056

Error extracting content from multipart/alternative messages

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    Description

      NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

      When parsing a multipart/alternative content, the current implementation assumes that one of the parts will be text/plain or text/html:

      A customer generated an email whose structure is:

      	multipart/alternative
		multipart/related
			text/plain

      It's a bit weird, but from the spec http://tools.ietf.org/html/rfc2046#section-5.1.4 looks like a valid structure. The current implementation failed to extract the text/plain part, and need to be fixed.

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          is related to

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-47056 Error extracting content from multipart/alternative messages

          • Low - Low priority issues
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          relates to

          Suggestion - JRACLOUD-10827 Improve parsing of multipart (HTML) emails

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              Unassigned Unassigned
              scinos Sergio Cinos (Inactive)
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