IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-46288

Linked issue information doesn't displayed in queue list when linking between different JIRA 7

      NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

      Summary

      Linked issue information doesn't displayed in queue list at Links column when linking between different JIRA 7 , not in the same instance .

      Environment

      • JIRA 7
      • JIRA Service Desk 3

      Steps to Reproduce

      1. Link JIRA A with JIRA B
      2. Then create a service desk issue at JIRA A , then link with issue at JIRA B
      3. Create New Queue at JIRA Service Desk project at JIRA A . Make sure to display Link column.
      4. Check at the information for earlier issue created . Link issue information should display at the queue , but is not showing.

      Expected Results

      1. Issue information in queue shows Links information

      Actual Results

      1. Issue information in queue doesn't shows Links information

            Loading...
            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Jira Platform Cloud'
            1. Jira Platform Cloud
            2. JRACLOUD-46288

            Linked issue information doesn't displayed in queue list when linking between different JIRA 7

                NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

                Summary

                Linked issue information doesn't displayed in queue list at Links column when linking between different JIRA 7 , not in the same instance .

                Environment

                • JIRA 7
                • JIRA Service Desk 3

                Steps to Reproduce

                1. Link JIRA A with JIRA B
                2. Then create a service desk issue at JIRA A , then link with issue at JIRA B
                3. Create New Queue at JIRA Service Desk project at JIRA A . Make sure to display Link column.
                4. Check at the information for earlier issue created . Link issue information should display at the queue , but is not showing.

                Expected Results

                1. Issue information in queue shows Links information

                Actual Results

                1. Issue information in queue doesn't shows Links information

                        Unassigned Unassigned
                        nroslan Atiqah Roslan
                        Votes:
                        4 Vote for this issue
                        Watchers:
                        5 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            Unassigned Unassigned
                            nroslan Atiqah Roslan
                            Affected customers:
                            4 This affects my team
                            Watchers:
                            5 Start watching this issue

                              Created:
                              Updated:
                              Resolved: