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Bug
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Resolution: Fixed
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Medium
NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.
Summary
In Internet Explorer 11, when doing a search for issues and clicking the 'columns' button to change which columns that are show, the browser crashes with an error.
Environment
This was tested on a Windows 7 environment
Steps to Reproduce
- Log to an instance
- Do a JQL search for issues (with results)
- Switch to 'List View' (if not yet)
- Click 'Columns'
Expected Results
The list of columns is shown to select which columns to show.
Actual Results
The browser stops working with this error:
It reads:
Internet Explorer has stopped working
Windows is checking for a solution to the problem...
It says:
Internet Explorer has stopped working
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available.
Notes
- IE11 is a supported browser:
https://confluence.atlassian.com/display/Cloud/Supported+browsers - Using private browsing in IE does not either
Workaround
Use a different web browser such as Chrome or Firefox or
the easiest workaround for this (but you will loose the accessibility improvements) is to change entire files $JIRA-install-directory/atlassian-jira/static/util/assistive.js and $JIRA-install-directory/atlassian-jira/static/util/assistive-min.js to the following:
define('jira/util/assistive', [], function() { return { wait: function() {}, readText: function() {}, createOrUpdateLabel: function() {} }; });
It should fix the problem with IE crashing.
- is duplicated by
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JRACLOUD-45643 Issue Navigator crashes when Columns is pressed in IE 11
- Closed
- is related to
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JRASERVER-45608 Columns button crashes IE 11
- Closed