Activity tabs showing error when accessing issue through anonymous user

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    • 3
    • Severity 3 - Minor

      NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

      Summary

      When clicking from the comments tab to history or all in the activity section of a JIRA issue you will see a 'Communications Breakdown' error. The development tools in Chrome show a 404.

      Environment

      (Optional - If Applicable)

      • JIRA Cloud 7.0.OD-7
      • JIRA Server 6.4.X and JIRA 7.x

      Steps to Reproduce

      1. Access https://ecosystem.atlassian.net/browse/ESS-64 without logging in.
      2. Click the 'History' tab

      OR

      1. Install a fresh clean server instance
      2. Create a new project and issue
      3. Change the permission for the project to allow 'anyone' to browse project/administer project
      4. Log out
      5. Go to any of the issue from the new project
      6. Click on the history/activity tab

      Expected Results

      Show the history/activity tab contents.

      Actual Results

      For JIRA 6.4.x
      The UI throws a 'Communications Breakdown' error with the text

      The JIRA server was contacted but has returned an error response. We are unsure of the result of this operation.
      Close this dialog and press refresh in your browser
      

      Development tools show a 404 error.

      -----------------------------------------------------------------------------------
      For JIRA 7.x

      This gadget cannot be displayed on your dashboard. This could be due to a licensing problem or an application error. 
      If you need this gadget, contact your administrator for assistance. Otherwise, you can remove it from your dashboard
      

      Notes

      Logging in solves the problem. So it's something specific

      Workaround

      If you can log in you'll need to do that.

        1. jira.atlassian.com summary page anonymous error.PNG
          jira.atlassian.com summary page anonymous error.PNG
          59 kB
        2. activity1.png
          activity1.png
          40 kB
        3. activity.png
          activity.png
          17 kB

            Assignee:
            Unassigned
            Reporter:
            Matthew Hunter
            Votes:
            4 Vote for this issue
            Watchers:
            8 Start watching this issue

              Created:
              Updated:
              Resolved: