Details
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Bug
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Resolution: Won't Fix
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Low
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14
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Severity 3 - Minor
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0
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Description
NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.
Summary
Attempting to submit feedback via an issue collector using IE11 on Windows 7 fails. The issue is not submitted and the screen remains greyed out.
Steps to Reproduce
- Navigate to an issue collector in IE 11 (or use the attached index.html containing existing collector embed code)
- If prompted, elect to "Allow Blocked Content"
- Click the "Report Feedback" link
- Fill in the minimum required fields
- Click the "Submit" button
Expected Results
Issue is submitted and created.
Actual Results
The submit seems to lock up. It never returns from the submit to inform the user that the feedback was submitted.
Using the IE debugger reveals the following failure when the submit is clicked:
SCRIPT5: Access is denied.
File: batch.js, Line: 431, Column: 4108
Notes
The browser is getting an exception in jQuery Form Plugin (v. 2.67 from 2011).
Workaround
Use another browser.
Attachments
Issue Links
- is related to
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JRASERVER-45346 Issue Collector Fails in IE 11
- Gathering Impact
- mentioned in
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