Details
Description
NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.
Summary
Deleting an Issue Type somehow fails, resulting in a significant number of NullPointerExceptions to be thrown. This causes the operation of JIRA to fail in multiple areas - JIRA Agile, searching for issues, editing issues, retrieving filters and so on.
Steps to Reproduce
Deleting the issue type in some sort of specific sequence or event causes this problem to occur. We have not been able to accurately replicate this.
Expected Results
Issue types can be deleted without problems occurring.
Actual Results
The issue type appears to be deleted, however leaves some orphaned records. This results in the below NullPointerExceptions being thrown:
2015-09-01 13:18:37,966 http-bio-8443-exec-876 ERROR etamondo 798x1458470x53 wb9ew5 10.137.249.24 /rest/greenhopper/1.0/rapidviewconfig/editmodel.json [web.rapid.view.RapidViewEditResource] Unable to complete GreenHopper REST method java.lang.NullPointerException at com.atlassian.jira.issue.fields.option.IssueConstantOption.getId(IssueConstantOption.java:48) at com.atlassian.jira.issue.fields.config.manager.IssueTypeSchemeManagerImpl.getIssueTypesForConfigScheme(IssueTypeSchemeManagerImpl.java:299) at com.atlassian.jira.issue.fields.config.manager.IssueTypeSchemeManagerImpl.getIssueTypesForProject(IssueTypeSchemeManagerImpl.java:263) at com.atlassian.jira.issue.fields.config.manager.IssueTypeSchemeManagerImpl.getIssueTypesForProject(IssueTypeSchemeManagerImpl.java:268) at com.atlassian.jira.jql.context.FieldConfigSchemeClauseContextUtil.addProjectIssueTypeContextsForProjects(FieldConfigSchemeClauseContextUtil.java:261) at com.atlassian.jira.jql.context.FieldConfigSchemeClauseContextUtil.getContextForConfigScheme(FieldConfigSchemeClauseContextUtil.java:147) at com.atlassian.jira.jql.permission.CustomFieldClausePermissionChecker.hasPermissionToUseClause(CustomFieldClausePermissionChecker.java:54) at com.atlassian.jira.jql.permission.DefaultClausePermissionHandler.hasPermissionToUseClause(DefaultClausePermissionHandler.java:52) at com.atlassian.jira.issue.search.managers.DefaultSearchHandlerManager.getVisibleClauseHandlers(DefaultSearchHandlerManager.java:184) at com.atlassian.jira.web.component.jql.DefaultAutoCompleteJsonGenerator.getVisibleFieldNamesJson(DefaultAutoCompleteJsonGenerator.java:70) <+2> (DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:483) at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:134) at com.sun.proxy.$Proxy402.getVisibleFieldNamesJson(Unknown Source) <+2> (DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:483) at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:154) at com.sun.proxy.$Proxy402.getVisibleFieldNamesJson(Unknown Source) at com.atlassian.greenhopper.web.rapid.view.RapidViewEditHelper.getJQLAutoCompleteData(RapidViewEditHelper.java:250) at com.atlassian.greenhopper.web.rapid.view.RapidViewEditHelper.getEditModel(RapidViewEditHelper.java:174) at com.atlassian.greenhopper.web.rapid.view.RapidViewEditResource$8.call(RapidViewEditResource.java:219) at com.atlassian.greenhopper.web.rapid.view.RapidViewEditResource$8.call(RapidViewEditResource.java:212) at com.atlassian.greenhopper.web.util.RestCall.response(RestCall.java:42) at com.atlassian.greenhopper.web.AbstractResource.createResponse(AbstractResource.java:100) at com.atlassian.greenhopper.web.AbstractResource.response(AbstractResource.java:81) at com.atlassian.greenhopper.web.rapid.view.RapidViewEditResource.getEditModel(RapidViewEditResource.java:211) <+2> (DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:483) <+19> (DispatchProviderHelper.java:234) (DispatchProviderHelper.java:100) (DefaultMethodInvocation.java:61) (ExpandInterceptor.java:38) (DefaultMethodInvocation.java:61) (DispatchProviderHelper.java:132) (DispatchProviderHelper.java:230) (ResourceJavaMethodDispatcher.java:75) (HttpMethodRule.java:288) (RightHandPathRule.java:147) (ResourceClassRule.java:108) (RightHandPathRule.java:147) (RootResourceClassesRule.java:84) (WebApplicationImpl.java:1469) (WebApplicationImpl.java:1400) (WebApplicationImpl.java:1349) (WebApplicationImpl.java:1339) (WebComponent.java:416) (ServletContainer.java:537) at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:178) <+1> (ServletContainer.java:795) at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:73) <+16> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70) (RestServletUtilsUpdaterFilter.java:26) (RestServletUtilsUpdaterFilter.java:40) (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70) (ContextFilter.java:25) (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70) at com.atlassian.mywork.client.filter.ServingRequestsFilter.doFilter(ServingRequestsFilter.java:37) <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70) at com.atlassian.plugins.cors.CorsFilter.doFilter(CorsFilter.java:65) <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFixupFilter.doFilter(PrettyUrlsSiteMeshFixupFilter.java:36) <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:60) <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:92) <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:56) <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70) at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36) <+18> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (AccessLogFilter.java:103) (AccessLogFilter.java:87) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (XsrfTokenAdditionRequestFilter.java:54) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (ChainedFilterStepRunner.java:87) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) <+22> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (SecurityFilter.java:239) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (TrustedApplicationsFilter.java:100) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (BaseLoginFilter.java:172) (JiraLoginFilter.java:70) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:70) (OAuthFilter.java:69) (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70) at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:40) <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) <+9> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (AbstractJohnsonFilter.java:71) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176) at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145) at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92) <+10> (UrlRewriteFilter.java:394) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (GzipFilter.java:82) (GzipFilter.java:59) (JiraGzipFilter.java:55) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:70) at com.atlassian.analytics.client.filter.JiraAnalyticsFilter.doFilter(JiraAnalyticsFilter.java:41) <+4> (AbstractHttpFilter.java:31) (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) <+40> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (ChainedFilterStepRunner.java:87) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (AbstractCachingFilter.java:33) (AbstractHttpFilter.java:31) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (AbstractEncodingFilter.java:41) (AbstractHttpFilter.java:31) (PathMatchingEncodingFilter.java:45) (AbstractHttpFilter.java:31) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (JiraStartupChecklistFilter.java:79) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (MultipartBoundaryCheckFilter.java:41) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (ChainedFilterStepRunner.java:87) (JiraFirstFilter.java:60) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (StandardWrapperValve.java:220) (StandardContextValve.java:122) (AuthenticatorBase.java:501) (StandardHostValve.java:171) (ErrorReportValve.java:103) (StandardEngineValve.java:116) (AccessLogValve.java:950) (CoyoteAdapter.java:408) (AbstractHttp11Processor.java:1070) (AbstractProtocol.java:611) (JIoEndpoint.java:316) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745)
Workaround
This can be fixed by following the workaround in NullPointerException when creating issue, editing issue, move issue, accessing the Screen tab from the Project.
Attachments
Issue Links
- causes
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JRACLOUD-42282 On large instances the createmeta REST endpoint can take a very long amount of time to return results or cause JIRA to OOM
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- In Progress
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- is related to
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- Closed
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- Testing discovered
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- Closed
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