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Jira Platform CloudProject Type: software

Jira Platform Cloud

Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-44980

Unable to create/view/search issues after JIRA 7.0 release - NullPointerException

XMLWordPrintable

      NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

      Steps to Reproduce:

      1. Create a new project using the default schemas
      2. Create a second project using the 'Share project configuration' feature, choose the project created in the previous step

      Expected Results:

      1. Both projects work normally

      Actual Results:

      1. The Default Issue Type Schema is deleted
      2. Any project using the Default Issue Type Schema is broken (can't create issues, can't open issues...)
      3. Null Pointer Exception is happening:
      Technical details 
Cause 
Referer URL: https://test.atlassian.net/secure/RapidBoard.jspa?rapidView=5&projectKey=TST
java.lang.NullPointerException 
java.lang.NullPointerException 
at com.atlassian.jira.issue.fields.config.manager.IssueTypeSchemeManagerImpl.getIssueTypesForConfigScheme(IssueTypeSchemeManagerImpl.java:292) [IssueTypeSchemeManagerImpl.class:?] 
at com.atlassian.jira.issue.fields.config.manager.IssueTypeSchemeManagerImpl.getSubTaskIssueTypesForProject(IssueTypeSchemeManagerImpl.java:286) [IssueTypeSchemeManagerImpl.class:?] 
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) [?:1.8.0_45] 
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) [?:1.8.0_45] 
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_45] 
at java.lang.reflect.Method.invoke(Method.java:497) [?:1.8.0_45] 
at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:30) [atlassian-plugins-core-4.0.4.jar:?] 
at com.sun.proxy.$Proxy229.getSubTaskIssueTypesForProject(Unknown Source) [?:?] 
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) [?:1.8.0_45] 
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) [?:1.8.0_45] 
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_45] 
at java.lang.reflect.Method.invoke(Method.java:497) [?:1.8.0_45] 
at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:161) [?:?] 
at com.sun.proxy.$Proxy229.getSubTaskIssueTypesForProject(Unknown Source) [?:?] 
at com.atlassian.jira.quickedit.action.QuickCreateIssue.setSelectedIssueTypeId(QuickCreateIssue.java:467) [?:?] 
at com.atlassian.jira.quickedit.action.QuickCreateIssue.doDefault(QuickCreateIssue.java:176) [?:?] 
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) [?:1.8.0_45] 
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) [?:1.8.0_45] 
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_45] 
at java.lang.reflect.Method.invoke(Method.java:497) [?:1.8.0_45] 
at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70) [webwork-1.4-atlassian-30.jar:?] 
at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56) [webwork-1.4-atlassian-30.jar:?] 
at webwork.action.ActionSupport.invokeCommand(ActionSupport.java:438) [webwork-1.4-atlassian-30.jar:?] 
at webwork.action.ActionSupport.execute(ActionSupport.java:157) [webwork-1.4-atlassian-30.jar:?] 
at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:67) [jira-api-7.0.0-OD-02-247.jar:?] 
at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39) [webwork-1.4-atlassian-30.jar:?] 
at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31) [webwork-1.4-atlassian-30.jar:?] 
at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16) [webwork-1.4-atlassian-30.jar:?] 
at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35) [webwork-1.4-atlassian-30.jar:?] 
at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:225) [webwork-1.4-atlassian-30.jar:?] 
at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:154) [webwork-1.4-atlassian-30.jar:?] 
at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:152) [JiraWebworkActionDispatcher.class:?] 
at javax.servlet.http.HttpServlet.service(HttpServlet.java:725) [servlet-api.jar:?] 
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:291) [catalina.jar:8.0.20] 
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) [catalina.jar:8.0.20] 
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) [tomcat-websocket.jar:8.0.20] 
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239) [catalina.jar:8.0.20] 
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) [catalina.jar:8.0.20] 
at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:86) [ChainedFilterStepRunner.class:?] 
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239) [catalina.jar:8.0.20] 
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) [catalina.jar:8.0.20] 
at com.atlassian.jira.web.filters.XContentTypeOptionsNoSniffFilter.doFilter(XContentTypeOptionsNoSniffFilter.java:22) [XContentTypeOptionsNoSniffFilter.class:?] 
at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) [atlassian-core-5.0.2.jar:?] 
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239) [catalina.jar:8.0.20] 
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) [catalina.jar:8.0.20] 
at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44) [atlassian-core-5.0.2.jar:?] 
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239) [catalina.jar:8.0.20] 
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) [catalina.jar:8.0.20] 
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.jira.tzdetect.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:85) [?:?] 
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.jira.baseurl.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:38) [?:?] 
at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) [atlassian-core-5.0.2.jar:?] 
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:26) [?:?] 
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:26) [?:?] 
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:26) [?:?] 
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:26) [?:?] 
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:26) [?:?] 
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.plugins.landlord.servlet.TenantHeaderFilter.doFilter(TenantHeaderFilter.java:81) [?:?] 
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) [atlassian-plugins-servlet-4.0.4.jar:?] 
......
at java.lang.Thread.run(Thread.java:745) [?:1.8.0_45]
       ajp-nio-127.0.0.104-8009-exec-794 ERROR har-uk-jxf 1029x98405x1 17mm65s 143.252.199.121,131.103.26.209 /browse/APS-128 [o.a.c.c.C.[.[localhost].[/].[action]] Servlet.service() for servlet action threw exception
 java.lang.NullPointerException
at com.atlassian.plugins.less.LessTransformerUrlBuilder.addToUrl(LessTransformerUrlBuilder.java:22)
at com.atlassian.plugin.webresource.WebResourceTransformation.addTransformParameters(WebResourceTransformation.java:89)
at com.atlassian.plugin.webresource.WebResourceModuleDescriptor.addToUrl(WebResourceModuleDescriptor.java:222)
at com.atlassian.plugin.webresource.url.DefaultUrlBuilderMap.getOrCreateForType(DefaultUrlBuilderMap.java:59)
at com.atlassian.plugin.webresource.assembler.WebResourceSetCache.getCurrentParameters(WebResourceSetCache.java:176)
at com.atlassian.plugin.webresource.assembler.WebResourceSetCache.getCurrentParameters(WebResourceSetCache.java:166)
at com.atlassian.plugin.webresource.assembler.WebResourceSetCache.get(WebResourceSetCache.java:88)
at com.atlassian.plugin.webresource.assembler.DefaultWebResourceAssembler$ResourceRequirer.includeResources(DefaultWebResourceAssembler.java:279)
at com.atlassian.plugin.webresource.assembler.DefaultWebResourceAssembler$ResourceRequirer.access$1200(DefaultWebResourceAssembler.java:234)
at com.atlassian.plugin.webresource.assembler.DefaultWebResourceAssembler$DefaultAssembledResources.drainIncludedResources(DefaultWebResourceAssembler.java:215)
at com.atlassian.jira.plugin.navigation.HeaderFooterRendering.includeResources(HeaderFooterRendering.java:100)
at org.apache.jsp.decorators.general_002dhead_002dpre_jsp._jspService(general_002dhead_002dpre_jsp.java:175)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:431)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:396)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:340)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
... 25 filtered

      Technical details
Cause
Referer URL: https://apexlearning.jira.com/secure/Dashboard.jspa
java.lang.NullPointerException
java.lang.NullPointerException
at com.atlassian.jira.issue.fields.IssueTypeSystemField.populateOptionsForProjects(IssueTypeSystemField.java:170) [IssueTypeSystemField.class:?]
at com.atlassian.jira.issue.fields.IssueTypeSystemField.getCreateHtml(IssueTypeSystemField.java:136) [IssueTypeSystemField.class:?]
at com.atlassian.jira.issue.fields.rest.FieldHtmlFactoryImpl.createProjectAndIssueTypeFields(FieldHtmlFactoryImpl.java:132) [FieldHtmlFactoryImpl.class:?]
at com.atlassian.jira.issue.fields.rest.FieldHtmlFactoryImpl.getCreateFields(FieldHtmlFactoryImpl.java:71) [FieldHtmlFactoryImpl.class:?]
at sun.reflect.GeneratedMethodAccessor2032.invoke(Unknown Source) [?:?]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_45]
at java.lang.reflect.Method.invoke(Method.java:497) [?:1.8.0_45]
at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:30) [atlassian-plugins-core-4.0.4.jar:?]
at com.sun.proxy.$Proxy462.getCreateFields(Unknown Source) [?:?]
at sun.reflect.GeneratedMethodAccessor2032.invoke(Unknown Source) [?:?]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_45]
at java.lang.reflect.Method.invoke(Method.java:497) [?:1.8.0_45]
at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:161) [?:?]
at com.sun.proxy.$Proxy462.getCreateFields(Unknown Source) [?:?]
at com.atlassian.jira.quickedit.action.QuickCreateIssue.doDefault(QuickCreateIssue.java:201) [?:?]
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) [?:1.8.0_45]
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) [?:1.8.0_45]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_45]
at java.lang.reflect.Method.invoke(Method.java:497) [?:1.8.0_45]
at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70) [webwork-1.4-atlassian-30.jar:?]
at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56) [webwork-1.4-atlassian-30.jar:?]
at webwork.action.ActionSupport.invokeCommand(ActionSupport.java:438) [webwork-1.4-atlassian-30.jar:?]
at webwork.action.ActionSupport.execute(ActionSupport.java:157) [webwork-1.4-atlassian-30.jar:?]
at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:67) [jira-api-7.0.0-OD-02-247.jar:?]

      Workaround:
      Insert JIRA's Default Issue Type Scheme back into the database.
      Please follow this KB: Issue Operation or Trying to Administer a Project Results in NullPointerException
      Do take note that the fix above is only temporary; if the customer creates a new project; this problem will happen again.

      If you are a Cloud customer, please raise a issue at support.atlassian.com in the Atlassian Cloud project mentioning this bug.

            Loading...
            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Jira Platform Cloud'
            1. Jira Platform Cloud
            2. JRACLOUD-44980

            Unable to create/view/search issues after JIRA 7.0 release - NullPointerException

            XMLWordPrintable

                NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

                Steps to Reproduce:

                1. Create a new project using the default schemas
                2. Create a second project using the 'Share project configuration' feature, choose the project created in the previous step

                Expected Results:

                1. Both projects work normally

                Actual Results:

                1. The Default Issue Type Schema is deleted
                2. Any project using the Default Issue Type Schema is broken (can't create issues, can't open issues...)
                3. Null Pointer Exception is happening:
                Technical details 
Cause 
Referer URL: https://test.atlassian.net/secure/RapidBoard.jspa?rapidView=5&projectKey=TST
java.lang.NullPointerException 
java.lang.NullPointerException 
at com.atlassian.jira.issue.fields.config.manager.IssueTypeSchemeManagerImpl.getIssueTypesForConfigScheme(IssueTypeSchemeManagerImpl.java:292) [IssueTypeSchemeManagerImpl.class:?] 
at com.atlassian.jira.issue.fields.config.manager.IssueTypeSchemeManagerImpl.getSubTaskIssueTypesForProject(IssueTypeSchemeManagerImpl.java:286) [IssueTypeSchemeManagerImpl.class:?] 
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) [?:1.8.0_45] 
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) [?:1.8.0_45] 
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_45] 
at java.lang.reflect.Method.invoke(Method.java:497) [?:1.8.0_45] 
at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:30) [atlassian-plugins-core-4.0.4.jar:?] 
at com.sun.proxy.$Proxy229.getSubTaskIssueTypesForProject(Unknown Source) [?:?] 
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) [?:1.8.0_45] 
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) [?:1.8.0_45] 
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_45] 
at java.lang.reflect.Method.invoke(Method.java:497) [?:1.8.0_45] 
at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:161) [?:?] 
at com.sun.proxy.$Proxy229.getSubTaskIssueTypesForProject(Unknown Source) [?:?] 
at com.atlassian.jira.quickedit.action.QuickCreateIssue.setSelectedIssueTypeId(QuickCreateIssue.java:467) [?:?] 
at com.atlassian.jira.quickedit.action.QuickCreateIssue.doDefault(QuickCreateIssue.java:176) [?:?] 
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) [?:1.8.0_45] 
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) [?:1.8.0_45] 
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_45] 
at java.lang.reflect.Method.invoke(Method.java:497) [?:1.8.0_45] 
at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70) [webwork-1.4-atlassian-30.jar:?] 
at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56) [webwork-1.4-atlassian-30.jar:?] 
at webwork.action.ActionSupport.invokeCommand(ActionSupport.java:438) [webwork-1.4-atlassian-30.jar:?] 
at webwork.action.ActionSupport.execute(ActionSupport.java:157) [webwork-1.4-atlassian-30.jar:?] 
at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:67) [jira-api-7.0.0-OD-02-247.jar:?] 
at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39) [webwork-1.4-atlassian-30.jar:?] 
at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31) [webwork-1.4-atlassian-30.jar:?] 
at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16) [webwork-1.4-atlassian-30.jar:?] 
at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35) [webwork-1.4-atlassian-30.jar:?] 
at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:225) [webwork-1.4-atlassian-30.jar:?] 
at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:154) [webwork-1.4-atlassian-30.jar:?] 
at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:152) [JiraWebworkActionDispatcher.class:?] 
at javax.servlet.http.HttpServlet.service(HttpServlet.java:725) [servlet-api.jar:?] 
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:291) [catalina.jar:8.0.20] 
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) [catalina.jar:8.0.20] 
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) [tomcat-websocket.jar:8.0.20] 
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239) [catalina.jar:8.0.20] 
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) [catalina.jar:8.0.20] 
at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:86) [ChainedFilterStepRunner.class:?] 
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239) [catalina.jar:8.0.20] 
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) [catalina.jar:8.0.20] 
at com.atlassian.jira.web.filters.XContentTypeOptionsNoSniffFilter.doFilter(XContentTypeOptionsNoSniffFilter.java:22) [XContentTypeOptionsNoSniffFilter.class:?] 
at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) [atlassian-core-5.0.2.jar:?] 
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239) [catalina.jar:8.0.20] 
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) [catalina.jar:8.0.20] 
at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44) [atlassian-core-5.0.2.jar:?] 
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239) [catalina.jar:8.0.20] 
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) [catalina.jar:8.0.20] 
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.jira.tzdetect.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:85) [?:?] 
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.jira.baseurl.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:38) [?:?] 
at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) [atlassian-core-5.0.2.jar:?] 
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:26) [?:?] 
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:26) [?:?] 
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:26) [?:?] 
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:26) [?:?] 
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:26) [?:?] 
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.plugins.landlord.servlet.TenantHeaderFilter.doFilter(TenantHeaderFilter.java:81) [?:?] 
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) [atlassian-plugins-servlet-4.0.4.jar:?] 
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) [atlassian-plugins-servlet-4.0.4.jar:?] 
......
at java.lang.Thread.run(Thread.java:745) [?:1.8.0_45]
                 ajp-nio-127.0.0.104-8009-exec-794 ERROR har-uk-jxf 1029x98405x1 17mm65s 143.252.199.121,131.103.26.209 /browse/APS-128 [o.a.c.c.C.[.[localhost].[/].[action]] Servlet.service() for servlet action threw exception
 java.lang.NullPointerException
at com.atlassian.plugins.less.LessTransformerUrlBuilder.addToUrl(LessTransformerUrlBuilder.java:22)
at com.atlassian.plugin.webresource.WebResourceTransformation.addTransformParameters(WebResourceTransformation.java:89)
at com.atlassian.plugin.webresource.WebResourceModuleDescriptor.addToUrl(WebResourceModuleDescriptor.java:222)
at com.atlassian.plugin.webresource.url.DefaultUrlBuilderMap.getOrCreateForType(DefaultUrlBuilderMap.java:59)
at com.atlassian.plugin.webresource.assembler.WebResourceSetCache.getCurrentParameters(WebResourceSetCache.java:176)
at com.atlassian.plugin.webresource.assembler.WebResourceSetCache.getCurrentParameters(WebResourceSetCache.java:166)
at com.atlassian.plugin.webresource.assembler.WebResourceSetCache.get(WebResourceSetCache.java:88)
at com.atlassian.plugin.webresource.assembler.DefaultWebResourceAssembler$ResourceRequirer.includeResources(DefaultWebResourceAssembler.java:279)
at com.atlassian.plugin.webresource.assembler.DefaultWebResourceAssembler$ResourceRequirer.access$1200(DefaultWebResourceAssembler.java:234)
at com.atlassian.plugin.webresource.assembler.DefaultWebResourceAssembler$DefaultAssembledResources.drainIncludedResources(DefaultWebResourceAssembler.java:215)
at com.atlassian.jira.plugin.navigation.HeaderFooterRendering.includeResources(HeaderFooterRendering.java:100)
at org.apache.jsp.decorators.general_002dhead_002dpre_jsp._jspService(general_002dhead_002dpre_jsp.java:175)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:431)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:396)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:340)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
... 25 filtered

                Technical details
Cause
Referer URL: https://apexlearning.jira.com/secure/Dashboard.jspa
java.lang.NullPointerException
java.lang.NullPointerException
at com.atlassian.jira.issue.fields.IssueTypeSystemField.populateOptionsForProjects(IssueTypeSystemField.java:170) [IssueTypeSystemField.class:?]
at com.atlassian.jira.issue.fields.IssueTypeSystemField.getCreateHtml(IssueTypeSystemField.java:136) [IssueTypeSystemField.class:?]
at com.atlassian.jira.issue.fields.rest.FieldHtmlFactoryImpl.createProjectAndIssueTypeFields(FieldHtmlFactoryImpl.java:132) [FieldHtmlFactoryImpl.class:?]
at com.atlassian.jira.issue.fields.rest.FieldHtmlFactoryImpl.getCreateFields(FieldHtmlFactoryImpl.java:71) [FieldHtmlFactoryImpl.class:?]
at sun.reflect.GeneratedMethodAccessor2032.invoke(Unknown Source) [?:?]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_45]
at java.lang.reflect.Method.invoke(Method.java:497) [?:1.8.0_45]
at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:30) [atlassian-plugins-core-4.0.4.jar:?]
at com.sun.proxy.$Proxy462.getCreateFields(Unknown Source) [?:?]
at sun.reflect.GeneratedMethodAccessor2032.invoke(Unknown Source) [?:?]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_45]
at java.lang.reflect.Method.invoke(Method.java:497) [?:1.8.0_45]
at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:161) [?:?]
at com.sun.proxy.$Proxy462.getCreateFields(Unknown Source) [?:?]
at com.atlassian.jira.quickedit.action.QuickCreateIssue.doDefault(QuickCreateIssue.java:201) [?:?]
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) [?:1.8.0_45]
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) [?:1.8.0_45]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_45]
at java.lang.reflect.Method.invoke(Method.java:497) [?:1.8.0_45]
at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70) [webwork-1.4-atlassian-30.jar:?]
at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56) [webwork-1.4-atlassian-30.jar:?]
at webwork.action.ActionSupport.invokeCommand(ActionSupport.java:438) [webwork-1.4-atlassian-30.jar:?]
at webwork.action.ActionSupport.execute(ActionSupport.java:157) [webwork-1.4-atlassian-30.jar:?]
at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:67) [jira-api-7.0.0-OD-02-247.jar:?]

                Workaround:
                Insert JIRA's Default Issue Type Scheme back into the database.
                Please follow this KB: Issue Operation or Trying to Administer a Project Results in NullPointerException
                Do take note that the fix above is only temporary; if the customer creates a new project; this problem will happen again.

                If you are a Cloud customer, please raise a issue at support.atlassian.com in the Atlassian Cloud project mentioning this bug.

                        Unassigned Unassigned
                        ediel Elisa [Atlassian]
                        Affected customers:
                        9 This affects my team
                        Watchers:
                        26 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            Unassigned Unassigned
                            ediel Elisa [Atlassian]
                            Affected customers:
                            9 Vote for this issue
                            Watchers:
                            26 Start watching this issue

                              Created:
                              Updated:
                              Resolved: