Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-42372

Unable to preview .jpg image in IE

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      NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

      Summary

      Unable to preview .jpg image in IE

      Environment

      • Internet Explorer 11

      Steps to Reproduce

      1. Upload a .jpg file as attachment in any issue
      2. Click to preview the image

      Expected Results

      Image is displayed

      Actual Results

      Image is not displayed and showing the error:
      The requested content cannot be loaded. Please try again later.

      Workaround

      Change the image file to a .png then upload it in JIRA. It should work then.

        1. Untitled.png
          Untitled.png
          71 kB
        2. jira_issue_error_image.PNG
          jira_issue_error_image.PNG
          187 kB
        3. emily-chang_400x400 - correct extension.png
          emily-chang_400x400 - correct extension.png
          250 kB
        4. emily-chang_400x400.jpg
          emily-chang_400x400.jpg
          250 kB

              Unassigned Unassigned
              c3d0107e667d 한우람
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                Created:
                Updated:
                Resolved: