Details
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Suggestion
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Resolution: Low Engagement
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None
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0
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29
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Description
NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.
In extremely rare situations, after a JIRA crash/restart or network/database connectivity problems, the directory configuration seems to be lost. Examples are
- JRA-36677
- JIRA drops LDAP configuration - java.naming.provider.url property does not contain a URL.
- Connection to Crowd Fails due to URI-Reference required
There are two parts to this suggestion:
- JIRA should prevent the database corruption.
- This kind of corruption, being very rare and unexpected, is very difficult to detect manually. During startup/ access, JIRA should verify if mandatory directory parameters exist and inform the administrator if there are parameters missing - so that it is much more easier for administrators to verify and fix the configuration.
Attachments
Issue Links
- is related to
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JRASERVER-40291 Jira should not remove directory configuration during sync to avoid the possibilty that the configuration isn't properly written back
- Closed
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JRACLOUD-36677 Active directory synchronization lost after restart
- Closed
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JRACLOUD-33521 JIRA should catch Crowd failures gracefully
- Closed