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  1. Jira Cloud
  2. JRACLOUD-38275

Newly Created Project Fails During Creation Causing Project Not Able to be Used or Deleted

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Description

    NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

    Note

    This issue is not replicable thus far, however, there are cases reported having the same behavior.

    Issue Symptom

    Project created, seen in the list of project in project administration page, but when trying to access or delete. It is presented with error message:

    No project could be found with key $projectkey
    

    No visible error in the logs, just some information stating after the redirection to the project page:

    current-@400000005370d5d333c303c4 2014-05-12 15:08:09,856 TP-Processor15 ERROR user 908x449316x2 esy4ek 141.0.34.138,131.103.27.100 /rest/project-templates/1.0/templates [jersey.spi.container.ContainerResponse] Mapped exception to response: 500 (Internal Server Error)
    current:@400000005370d5d333c30b94 javax.ws.rs.WebApplicationException: java.lang.IllegalArgumentException: No local entity with key 'projectkey' and type 'class com.atlassian.applinks.application.jira.JiraProjectEntityTypeImpl' exists
    current-@400000005370d5d333c30f7c 	at com.atlassian.jira.projecttemplates.rest.ProjectTemplatesResource.createProjectFromFormRequest(ProjectTemplatesResource.java:125)
    current-@400000005370d5d333ca0c8c 	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    

    Suspect:

    Some interruption (maybe network) causing the project creation to halt. But there is not enough information in the logs that might determine that.

    Workaround

    If you are using JIRA Cloud, please raise an issue at support.atlassian.com, with a date and time that you would like a restart to occur. Support will grab the logs and restart the instance to resolve the problem.

    If you are using JIRA Server the following KB Article lists work around methods to attempt.

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            cfuller crf
            rgee Richie Gee (Inactive)
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            Dates

              Created:
              Updated:
              Resolved: