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Details

Type: Bug
Resolution: Unresolved
Priority: Low
Component/s: Global Administration - Fields, Issue Types, Screens, Schemes and Priorities
Labels:
- RIBS-Long

Support reference count:
2
Symptom Severity:
Minor
UIS:
0
Bug Fix Policy:
View Atlassian Cloud bug fix policy

Description

NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

For custom field text read-only, unable to set default value as there is no input box to enter a default value. This is while in "edit configuration", not in create/view/edit screens!

It does not display any box to input a value to insert as a Default Value.

Tested with Browsers:

Chrome 33.0.1750.146
Firefox 25.0

Workaround

https://community.atlassian.com/t5/Jira-Service-Management/Re-Print-Text-field-read-only/qaq-p/1732661/comment-id/81013#M81013

Use the REST API to update the value of the custom field. Example request:

curl --request PUT \
  --url 'https://your-domain.atlassian.net/rest/api/2/issue/{issueIdOrKey}' \
  --user 'email@example.com:<api_token>' \
  --header 'Accept: application/json' \
  --header 'Content-Type: application/json' \
  --data '{
  "fields": {
    "customfield_10203": "Investigation underway"
  }
}'