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  1. Jira Platform Cloud
  2. JRACLOUD-36744

Generalize Windows service name

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      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Problem Definition

      The Windows installer installs JIRA using a service id of "JIRA" + installation time stamp.
      In an enterprise environment this is impractical because you have to change the sevice name after every JIRA update in startup scripts, GPO's etc.

      I would like you to change this behaviour so that the installer uses a short service name which doesn't change.

      Workaround

      To rename the older instance's service name.

      1. Try to find the older service ID for example: JIRA101214115546
      2. Replace the ID in the following command and preferred new name for older service instead of "Atlassian JIRA" 
        SC Config "JIRA101214115546" DisplayName= "Atlassian JIRA 6.3.14"

        Now your older version has been renamed.
        Try to install the new service!

              Unassigned Unassigned
              d53a5191484e Andreas Kühle
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                Created:
                Updated:
                Resolved: