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  1. Jira Platform Cloud
  2. JRACLOUD-36701

Rename email attachments if an attachment with the same filename already exists.

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      When I attach screenshots to an issue, I usually do this by email. The images included in the email seem to be named sequentially, presumably by my email client e.g. "image1.jpg". When I go to attach a second screenshot in the same manner, the second image has the same filename. This causes a couple of problems. Any links within comments including the first file now point to the second file. I can't include a thumbnail of the second file inline in a comment. This issue could be resolved by automatically renaming the file on the server to something unique.

            [JRACLOUD-36701] Rename email attachments if an attachment with the same filename already exists.

            Anusha Rutnam added a comment -
            Atlassian Update - August 2023

            After some analysis, we've found that this ticket is a duplicate of the request JRACLOUD-25060 – Rename file attachment after file has been attached which has more votes.

            We encourage you to watch and vote on the above instead. All internal ticket references on this ticket have been transferred. If you do not think this issue should have been closed, please add a comment here saying why and we can reopen it.

            Anusha Rutnam added a comment - Atlassian Update - August 2023 After some analysis, we've found that this ticket is a duplicate of the request JRACLOUD-25060 – Rename file attachment after file has been attached which has more votes. We encourage you to watch and vote on the above instead. All internal ticket references on this ticket have been transferred. If you do not think this issue should have been closed, please add a comment here saying why and we can reopen it.

            Nick Mason added a comment -

            This also affects Service Desk's customer portal, where each embedded thumbnail in the issue description is pointing to the exact same image. The attachments section shows the individual attachments correctly.

            Nick Mason added a comment - This also affects Service Desk's customer portal, where each embedded thumbnail in the issue description is pointing to the exact same image. The attachments section shows the individual attachments correctly.

              Unassigned Unassigned
              6e27fdb07099 Ben Ernst
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                Created:
                Updated:
                Resolved: