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  1. Jira Data Center
  2. JRASERVER-36701

Rename email attachments if an attachment with the same filename already exists.

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    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      When I attach screenshots to an issue, I usually do this by email. The images included in the email seem to be named sequentially, presumably by my email client e.g. "image1.jpg". When I go to attach a second screenshot in the same manner, the second image has the same filename. This causes a couple of problems. Any links within comments including the first file now point to the second file. I can't include a thumbnail of the second file inline in a comment. This issue could be resolved by automatically renaming the file on the server to something unique.

            [JRASERVER-36701] Rename email attachments if an attachment with the same filename already exists.

            Gosia Kowalska added a comment -
            Atlassian Update – 16 March 2018

            Hi,

            Thank you for raising this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request now. Sometimes potentially valuable tickets do get closed where the Summary or Description has not caught the attention of the community. If you feel that this suggestion is valuable, consider describing in more detail or outlining how this request will help you achieve your goals. We may then be able to provide better guidance.

            For more context, check out our Community blog on our renewed approach to highly voted Server suggestions for Jira and Confluence.

            Thanks again.
            Regards,
            Jira Product Management

            Gosia Kowalska added a comment - Atlassian Update – 16 March 2018 Hi, Thank you for raising this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request now. Sometimes potentially valuable tickets do get closed where the Summary or Description has not caught the attention of the community. If you feel that this suggestion is valuable, consider describing in more detail or outlining how this request will help you achieve your goals. We may then be able to provide better guidance. For more context, check out our Community blog on our renewed approach to highly voted Server suggestions for Jira and Confluence . Thanks again. Regards, Jira Product Management

            Nick Mason added a comment -

            This also affects Service Desk's customer portal, where each embedded thumbnail in the issue description is pointing to the exact same image. The attachments section shows the individual attachments correctly.

            Nick Mason added a comment - This also affects Service Desk's customer portal, where each embedded thumbnail in the issue description is pointing to the exact same image. The attachments section shows the individual attachments correctly.

              Unassigned Unassigned
              6e27fdb07099 Ben Ernst
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