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  1. Jira Platform Cloud
  2. JRACLOUD-34340

AD account always locked out in configuration of email notification

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    • Icon: Support Request Support Request
    • Resolution: Support Request
    • Icon: High High
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    • 6.0.4
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      Hi,

      I am using AD account for email notification authentication, but the account always locked out, and the email notification will be failed, Please help check if it is a configuration issue or bug?

      For outgoing mail configuration:

      SMTP Host
      Protocol: SMTP
      Host Name : My exchange server 
      Port : 25
Note:  No username and password used.

      For incoming mail configuration:

           Protocol : POP
     Host Name: My exchange server 
     Port: 110
     username: <user@domain>
     password: AD password

      I can login the OWA mailbox by this AD account. and i am sure the password is correct.

            [JRACLOUD-34340] AD account always locked out in configuration of email notification

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              Unassigned Unassigned
              d9976fc2933e Wei Wang
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                Created:
                Updated:
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