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  1. Jira Platform Cloud
  2. JRACLOUD-33850

Groups Browser on Project Roles Search is Case-sensitive

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      NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

      Steps to Reproduce:

      • Create a number of Groups with mixed cases
      • Preview the People/Roles section of any project administration
      • Attempt to add a group to any Project Role by typing into the Group's field
      • The behaviour of the Group browser field can be quite erratic as shown in the attached screenshots. Basically the field will sometimes behave as case-insensitive.

      Screenshot:

      • case-insensitive behaviour after entering 1 character
      • case sensitive behaviour after entering 2 characters

      Notes
      It is good to note that while it is not possible to create a group like 'Jira-users' (it will not be created due to this bug), it can still be created via import. When both 'Jira-users' and 'jira-users' exist on the instance, attempts to remove 'Jira-users' will instead remove 'jira-users'.

        1. case-insensitive behaviour after entering 1 character.bmp
          case-insensitive behaviour after entering 1 character.bmp
          476 kB
        2. case sensitive behaviour after entering 2 characters.bmp
          case sensitive behaviour after entering 2 characters.bmp
          536 kB

            [JRACLOUD-33850] Groups Browser on Project Roles Search is Case-sensitive

            Amir Shmulevich added a comment -

            this should be fixed

            Amir Shmulevich added a comment - this should be fixed
            Dylan made changes -
            Resolution New: Won't Fix [ 2 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]

            Dylan added a comment -

            Due to an extended period of inactivity and low interest this bug has been auto-closed. If you’re still experiencing this issue, please comment and we’ll re-open to triage.

            Cheers,

            Dylan - Service Enablement @ Atlassian

            Dylan added a comment - Due to an extended period of inactivity and low interest this bug has been auto-closed. If you’re still experiencing this issue, please comment and we’ll re-open to triage. Cheers, Dylan - Service Enablement @ Atlassian
            Bugfix Automation Bot made changes -
            Support reference count Original: 10 New: 12
            Bugfix Automation Bot made changes -
            Support reference count Original: 12 New: 10
            Bugfix Automation Bot made changes -
            Support reference count Original: 10 New: 12
            Bugfix Automation Bot made changes -
            Support reference count Original: 12 New: 10
            Bugfix Automation Bot made changes -
            Support reference count Original: 10 New: 12
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1836572 ] New: JAC Bug Workflow v3 [ 3362200 ]
            Status Original: Verified [ 10005 ] New: Gathering Impact [ 12072 ]
            Sharon Tan made changes -
            Comment [ A comment with security level 'atlassian-staff' was removed. ]

              Unassigned Unassigned
              takindele Taiwo Akindele (Inactive)
              Affected customers:
              16 This affects my team
              Watchers:
              24 Start watching this issue

                Created:
                Updated:
                Resolved: