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  1. Jira Platform Cloud
  2. JRACLOUD-33850

Groups Browser on Project Roles Search is Case-sensitive

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      NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

      Steps to Reproduce:

      • Create a number of Groups with mixed cases
      • Preview the People/Roles section of any project administration
      • Attempt to add a group to any Project Role by typing into the Group's field
      • The behaviour of the Group browser field can be quite erratic as shown in the attached screenshots. Basically the field will sometimes behave as case-insensitive.

      Screenshot:

      • case-insensitive behaviour after entering 1 character
      • case sensitive behaviour after entering 2 characters

      Notes
      It is good to note that while it is not possible to create a group like 'Jira-users' (it will not be created due to this bug), it can still be created via import. When both 'Jira-users' and 'jira-users' exist on the instance, attempts to remove 'Jira-users' will instead remove 'jira-users'.

        1. case-insensitive behaviour after entering 1 character.bmp
          case-insensitive behaviour after entering 1 character.bmp
          476 kB
        2. case sensitive behaviour after entering 2 characters.bmp
          case sensitive behaviour after entering 2 characters.bmp
          536 kB

            [JRACLOUD-33850] Groups Browser on Project Roles Search is Case-sensitive

            Amir Shmulevich added a comment -

            this should be fixed

            Amir Shmulevich added a comment - this should be fixed

            Dylan added a comment -

            Due to an extended period of inactivity and low interest this bug has been auto-closed. If you’re still experiencing this issue, please comment and we’ll re-open to triage.

            Cheers,

            Dylan - Service Enablement @ Atlassian

            Dylan added a comment - Due to an extended period of inactivity and low interest this bug has been auto-closed. If you’re still experiencing this issue, please comment and we’ll re-open to triage. Cheers, Dylan - Service Enablement @ Atlassian

            davy added a comment -

            https://support.atlassian.com/browse/JST-243088

            davy added a comment - https://support.atlassian.com/browse/JST-243088

            Cameron Martin added a comment -

            This really should be fixed. It must be utterly trivial to fix, but really confuses people, entrenches admin reliance and annoys the hell out of me.

            Cameron Martin added a comment - This really should be fixed. It must be utterly trivial to fix, but really confuses people, entrenches admin reliance and annoys the hell out of me.

            Becc (Inactive) added a comment -

            This issue is in the list for the 2014 Grad crew.
            If you have any questions about implementation then please chat to mlassau.

            Becc (Inactive) added a comment - This issue is in the list for the 2014 Grad crew. If you have any questions about implementation then please chat to mlassau .

            Taiwo Akindele (Inactive) added a comment -

            https://support.atlassian.com/browse/JSP-165805

            Taiwo Akindele (Inactive) added a comment - https://support.atlassian.com/browse/JSP-165805

              Unassigned Unassigned
              takindele Taiwo Akindele (Inactive)
              Affected customers:
              16 This affects my team
              Watchers:
              24 Start watching this issue

                Created:
                Updated:
                Resolved: