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Suggestion
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Resolution: Tracked Elsewhere
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None
NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.
Currently we have an awesome JIRA SSL Plugin to set up the ability for JIRA to connect to another service over SSL. Customers run into problems when trying to hook up JIRA to another application over SSL that has a self-signed certificate as it will throw a javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested targe.
This causes quite a lot of customer contact and pain - if we had a way of catching that exception and prompting customers to use the plugin to connect to the target it would help them out a lot.
Essentially instead of customers not knowing why things are working and having to check logs to find that exception, we'd prompt them in-product to fix this with the SSL plugin.
- is related to
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- Closed
[JRACLOUD-33226] Bundle the JIRA SSL Plugin by default and automatically prompt users to import certs that are missing
| Workflow | Original: JAC Suggestion Workflow [ 3155758 ] | New: JAC Suggestion Workflow 3 [ 3650933 ] |
| Status | Original: RESOLVED [ 5 ] | New: Closed [ 6 ] |
| Workflow | Original: JIRA Bug Workflow w Kanban v6 - TEMP [ 2349893 ] | New: JAC Suggestion Workflow [ 3155758 ] |
| Workflow | Original: JIRA Bug Workflow w Kanban v6 [ 2108617 ] | New: JIRA Bug Workflow w Kanban v6 - TEMP [ 2349893 ] |
| Workflow | Original: JIRA Bug Workflow w Kanban v6 - TEMP [ 2071833 ] | New: JIRA Bug Workflow w Kanban v6 [ 2108617 ] |
| Workflow | Original: JIRA Bug Workflow w Kanban v6 [ 1832476 ] | New: JIRA Bug Workflow w Kanban v6 - TEMP [ 2071833 ] |
| Description |
Original:
Currently we have an awesome [JIRA SSL Plugin|https://marketplace.atlassian.com/plugins/com.atlassian.jira.plugin.jirasslplugin] to set up the ability for JIRA to connect to another service over SSL. Customers run into problems when trying to hook up JIRA to another application over SSL that has a self-signed certificate as it will throw a {{javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested targe}}. This causes quite a lot of customer contact and pain - if we had a way of catching that exception and prompting customers to use the plugin to connect to the target it would help them out a *lot*. Essentially instead of customers not knowing why things are working and having to check logs to find that exception, we'd prompt them in-product to fix this with the SSL plugin. |
New:
{panel:bgColor=#e7f4fa} *NOTE:* This suggestion is for *JIRA Cloud*. Using *JIRA Server*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRASERVER-33226]. {panel} Currently we have an awesome [JIRA SSL Plugin|https://marketplace.atlassian.com/plugins/com.atlassian.jira.plugin.jirasslplugin] to set up the ability for JIRA to connect to another service over SSL. Customers run into problems when trying to hook up JIRA to another application over SSL that has a self-signed certificate as it will throw a {{javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested targe}}. This causes quite a lot of customer contact and pain - if we had a way of catching that exception and prompting customers to use the plugin to connect to the target it would help them out a *lot*. Essentially instead of customers not knowing why things are working and having to check logs to find that exception, we'd prompt them in-product to fix this with the SSL plugin. |
| Link |
New:
This issue is related to |
| Project Import | New: Sat Apr 01 19:36:47 UTC 2017 [ 1491075407146 ] |